American Express reviews

4.1

81% would recommend to a friend

(18,595 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,595 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Dec 3, 2013
Recommend
CEO approval
Business Outlook

Pros

Values based company - treat each other with respect & dignity. Flex Time Paid Time Off Accrual 100% Vesting, company match up to 5% in 401K Benefits from Day One Good Leadership Opportunities Global Company with Interest in Cutting Edge Digital Direction Hires Well most of the time. Slow to fire.

Cons

Poor Interview Process Reliability on Networking Most of the time leader is not going to be your advocate due to current climate / downsizing. Outsource critical functions for shareholder benefit at risk of long time loyal people. Slow in some departments to invest fast enough or support dead end projects where other more viable forward thinking solutions are readily available out of the box. To many layers of management. Very top heavy in pay distribution above people leader/contributor levels.

4.0
Dec 2, 2013

Great experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Worked in one of the best and top rated companies

Cons

Lot of documentation processes involved in work field.

Viewing 18490 - 18492 of 18,595 Reviews

Glassdoor has 21,948 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.