American Express reviews

4.1

81% would recommend to a friend

(18,592 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,592 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Aug 14, 2013
Recommend
CEO approval
Business Outlook

Pros

Awesome work life balance, great compensation, and lots of opportunity for development and growth. Most of the people are friendly and pleasant to work with.

Cons

Bureaucracy can be a bit frustrating at times. However, it is a financial services company and this is pretty standard.

3.0
Jul 30, 2013
Recommend
CEO approval
Business Outlook

Pros

You can move around every 2 years if you want to. If you're a network person, you can gain a lot from this place.

Cons

It's a people-based workplace and compensation is pretty flat across the board. At the end of the day, performance doesn't quite matter as much as it should.

3.0
Jul 15, 2013
Recommend
CEO approval
Business Outlook

Pros

Really smart people. They treat people very well. Financially generous. Great resources available to be able to really exceed. Great emphasis on work/life balance. Opportunities to work remotely.

Cons

As someone who didn't grown up through the ranks at American Express, I found it challenging to become part of the "inner circle." Most people that are life long employees are always thinking about their net move and take the safe route with programs. It could be a more collaborative environment.

Viewing 18493 - 18495 of 18,592 Reviews

Glassdoor has 21,944 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.