Does American Express pay their employees well?

According to anonymously submitted Glassdoor reviews, American Express employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at American Express. This rating has been stable over the past 12 months.

How satisfied are employees working at American Express?

81% of American Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Express 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at American Express?

Analyst (562) , Manager (536) , Software Engineer (503) , Director (490) , Business Analyst (438) , Customer Care Professional (435) , Customer Service Representative (415) , Senior Manager (390) , Senior Analyst (290) , Travel Consultant (287) , Assistant Manager (221) , Project Manager (220) , Team Leader (189) , Product Manager (176) , Financial Analyst (155)

What are the pros of working at American Express according to real employee reviews?

"There are always people and teams you can get along with and have a good work/life balance." ((in 2675 reviews)); "Employees have autonomy to achieve in a results driven culture and great flexibility provided to staff in my area;" ((in 1627 reviews)); "Amex offers great benefits as well and you can tell they care about their employees." ((in 1570 reviews)); "Most of the people are great; I built great friendships with a lot of the people there." ((in 980 reviews)); "Pay was good and laid back work" ((in 756 reviews))

What are the cons of working at American Express according to real employee reviews?

"Base salary was low but once commission kicked in it was well worth the wait." ((in 483 reviews)); "Poor management team leads will overlook blatant collection law violations to achieve their teams numbers even to the point of lying to their card members" ((in 427 reviews)); "So if your team manager is good then you are good and if you get a bad manager then life is hell." ((in 209 reviews)); "Limited growth opportunities and learning" ((in 120 reviews)); "5. All upper management do lot of politics and are afraid of employees who speaks truth they find reason to throw them out." ((in 80 reviews))

What are employees saying about American Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Express layoffs and their outlook for job security at American Express in 2026.

Skip to content Skip to footer

Notifications

American Express

American Express reviews

4.1

81% would recommend to a friend

(18,595 total reviews)

Stephen J Squeri

89% approve of CEO

79% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.9

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

American Express has an employee rating of 4.1 out of 5 stars, based on 18,595 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

3.0

Nov 29, 2008

Dont forget the worker bees

Director

Recommend

CEO approval

Business Outlook

Pros

quality of Leadership and wilingness to make decisions

Cons

Pay is mediocre and limited, speed of decision making in middle layers

4.0

Nov 26, 2008

American Express focuses on the professional growth of it's employees

Senior marketing manager

Recommend

CEO approval

Business Outlook

Pros

American Express has very strong values as a company, and it's employees are very dedicated to the vision. As a current employee, I value my management team's commitment to my professional growth and work / life balance. I have been with the company for five years and have been given several opportunities to diversify my skill sets, including specializing in marketing analysis, working overseas to gain international experience (via the 6 month Global Rotation program), doing customer marketing and product marketing. I enjoy working alongside my coworkers and believe that I work amongst the best and brightest in the industry.

Cons

The leadership at American Express is sometimes varied. The company allows you to change jobs every 18 months, and this is very much the culture here. People don't stay in their jobs long enough to make a meaningful impact. This also gives employees the false impression that they have the experience they need to move to Senior Management, just because they've been in 3-4 positions within just a few years. Also, the pay at American Express seems to be below industry standards and is a common complaint amongst coworkers. However I believe the people and the positive work environment may be worth the 10-20% lower pay, as compared to other financial service institutions.

4.0

Nov 25, 2008

What it's like to work for the best company in global finance...

Vice president

Recommend

CEO approval

Business Outlook

Pros

Strong commitment to meritocracy, innovation, employee development, and work/life balance.

Cons

"One size fits all" philosophy related to Control and Compliance is hyper-conservative to the point of stiffles creativity.

Viewing 18505 - 18507 of 18,595 Reviews

Jobs at American Express

Analyst, Detection Operations, Internal Fraud

Paralegal-Legal Affairs

Vereinigte Staaten von Amerika

$66K - $103K /yr

(Employer provided)

View job

Customer Care Pro-Platinum Dispute Gate

Executive Assistant - Chairman’s Office

American Express reviews FAQs

Reviews American Express reviews

American Express

American Express reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Dont forget the worker bees

American Express focuses on the professional growth of it's employees

What it's like to work for the best company in global finance...

Jobs at American Express

American Express reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

American Express reviews FAQs

Jobs at American Express