American Express reviews

4.1

81% would recommend to a friend

(18,587 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,587 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Dec 28, 2012

Transformational

Recommend
CEO approval
Business Outlook

Pros

American Express has a keen focus on development: personal, team, technology, company, and world development. With a passion for excellence, a true pursuit of integrity, and a collaborative spirit, my company is increasingly becoming a superior firm that I can proudly support. Leadership is strong and opportunities abound.

Cons

American Express has many opportunities for process improvement, mostly in the realm of establishing lean, balanced processes. With a tendency toward a heavy process, my company's renewed vision for optimization and flawless execution will strike a positive balance of efficiency. For me, process improvement (and the associated change management) is both fun and intuitive. Thus, this drawback is actually an exciting challenge for me.

5.0
Apr 9, 2012

Want to learn how to lead? Come here...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong culture of leadership, travel the world, learn multiple businesses with several intelligent and talented individuals, OK to run your own business.

Cons

As with any big company, managing through some bureaucracy is necessary and can slow down decisions - the best will find ways to get things done and avoid all together.

5.0
Mar 18, 2011
Recommend
CEO approval
Business Outlook

Pros

Challenging work, great opportunities, excellent coworkers

Cons

This is a wonderful company, I have been here for 8 years and still love it.

Viewing 18565 - 18567 of 18,587 Reviews

Glassdoor has 21,937 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.