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      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,587 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,587 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      5.0
      Jan 23, 2011

      Great Company

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Senior Management is very open with employees. The CEO makes his way to our facility often and is always shaking hands and speaking to employees. It makes you feel valued as an employee.

      Cons

      I think the benefit plan could be a bit better.

      5.0
      Mar 10, 2009

      American Express...A good place to work, even with the cutbacks!

      Learning specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      American Express really values its employees. There are opportunities to grow and develop, especially if you seek them. American Express has strong core values and the leadership team live by them. Compensation is comparable to other companies. Maybe a little better...Benefits include medical, dental, vision insurance, 401K, profit sharing and a generous package of personal time off. Employees are even allowed to purchase a week of vacation! Telecomuting is an option in many areas of the company. Skill and style of leadership varies. But, generally, leadership is adequate. Senior company leaders are doing a good job leading the company through these hard economic times. Yes, there have been some layoffs. But, overall, they were handled with a high degree of sensitivity and the severance packages are better than some from other companies. Times are tough and so is American Express!

      Cons

      American Express has agressive goals (this is both good and bad). It is good as it challenges employees to grow. However, it makes work/life balance difficult if not impossible to acheive. Leaders talk about the importance of work/life balance. But, in practice, most people work 50 hours per week or more. Another, down side of American Express, is that many jobs are being moved out of the US. This may keep the company strong, but, it is difficult for employees. Every year, more and more people are let go in the US. The compensation package and benefits are also being scaled back. Each year, employees bear more of the cost for insurance. This year, due to the bad economy, the company is no longer matching employee contributions to the 401K. Times are tough and so is American Express!

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      Glassdoor has 21,937 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.