American Express reviews

4.1

81% would recommend to a friend

(18,587 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,587 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Jan 16, 2009
Recommend
CEO approval
Business Outlook

Pros

Good work/life balance, work is challenging. Employees are encouraged to pursue opportunities and develop their careers. Frequent feedback is provided in the form of anonymous surveys and management to employee interaction. Depending on the Business Unit, employee metrics for measuring success are reasonable and clearly defined.

Cons

Depending on the Business Unit, it can be somewhat to extremely difficult to accomplish objectives and feel challenged by the work. Both software and hardware systems are aged and can be unreliable. More "traditional" ways of thinking often hamper fresher, more efficient ideas. Depending on the Business Unit, politics and territorialism can make it very difficult to accomplish objectives, and favoritism can play a stronger role than quality in determining promotion and/or recognition.

Viewing 18571 - 18573 of 18,587 Reviews

Glassdoor has 21,937 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.