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      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,586 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,586 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      4.0
      Nov 18, 2008

      Great place to work despite areas for improvement

      senior vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent Brand; unlimited opportunities to learn; really bright and motivated colleagues; strong vision; market-leading products; recognition of the importance of talent

      Cons

      Still somewhat political; management conforms to a somewhat "Stepford" standard of behavior that can inhibit creativity and innovation (and opportunties for those who don't fit the mold); matrix too complex and disruptive; gender diversity in senior management still a somewhat elusive goal

      5.0
      Apr 5, 2011

      A company that is committed to employees and achieves high performance in the market.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are numerous opportunities for employee development and career advancement. Flexible work arrangements compliment the entire package. I speak highly of the company.

      Cons

      It is a very large and matrixed organization. It can take a number of years to navigate through it completely.

      4.0
      Jan 13, 2009

      OK place to work.

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      The flexible work arrangements is one of the best parts of working here. Alot of people cant take advantage of them though, so Im not sure if other groups are as flexible as mine. Everyone is pretty polite and easy to get a long with. No cursing or hostile banking environments..

      Cons

      very polictical and very slow to get things done. Everything needs to get approved by someone at a higher level and higher level and so on. To get anything accomplished or pushed through takes a very long time and everyone needs to have their say. Its very consensus focused. Not a driving organization.

      Viewing 18574 - 18576 of 18,586 Reviews
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      Glassdoor has 21,936 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.