American Express reviews

4.1

81% would recommend to a friend

(18,609 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,609 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Apr 7, 2026

Nice People

Recommend
CEO approval
Business Outlook

Pros

Good Team and Friendly People

Cons

Screen time and on the phone non stop

4.0
Apr 7, 2026

Good work culture at the cost of slow work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very good work life balance, good brand

Cons

Typical bureaucratic work environment. Slow work.

Viewing 184 - 186 of 18,609 Reviews

Glassdoor has 21,963 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.