American Express reviews

4.1

81% would recommend to a friend

(18,607 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,607 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Oct 16, 2017

Awful Amex

Recommend
CEO approval
Business Outlook

Pros

honestly, cannot think of any positives

Cons

Horrible salary, terrible employee morale, always behind in technology, unfair to employees

4.0
Aug 2, 2017

American Express

Recommend
CEO approval
Business Outlook

Pros

Good benefits, diverse staff, becoming better at providing work/life balance

Cons

Once or twice a year, American Express goes through a restructuring that affects many departments and results in layoffs. This constant fear of being laid off creates a stressful culture for everyone - even those not laid off are impacted from the stress and additional work resulting from lay offs.

Viewing 193 - 195 of 18,607 Reviews

Glassdoor has 21,961 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.