May 1, 2008
Apple reviews
4.2
80% would recommend to a friend
Tim Cook
86% approve of CEO
73% positive business outlook
Apple has an employee rating of 4.2 out of 5 stars, based on 43,048 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Apple employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).
Race / Ethnicity
Gender
Sexual orientation
Disability
Parent or family caregiver
Veteran status
Reviews by job title
43K reviews
4.0
Apr 29, 2008
Awesome company, unforgettable experience, totally worthwhile endeavor.
Former employee
Burlington, MA
Recommend
CEO approval
Business Outlook
Pros
Apple doesn't just have employees; they have True Believers. Most people begin working for the company because they're long-term Apple customers. Some grew up hoping to work for Apple one day. It's exciting to be part of something that inspires awe, curiosity, and sometimes envy among even the most stubborn detractors. Working for a company that produces products and services you believe in is much more fulfulling than, for example, hawking hoochie halters at Hollister. Even as a part-time employee, there are supplemental 'perks' to the job, including discounts, weekly training on software packages, and sometimes, even product gifts. For example, during my tenure with Apple, employees were given the iLife software suite, a 30GB Video iPod, a shuffle, Parallels Software, and an 8GB iPhone - all completely free. While those gifts are absolutely welcomed by staff, that isn't what inspires such praise and loyalty. Many Apple employees feel almost like missionaries; we spread the word of Mac, explain how Apple products can improve peoples' lives, and instead of just handing them the 'fishing pole', we teach the customers to fish through online video tutorials, in-store demonstrations, workshops, and even personalized weekly one-on-one training sessions. Personally, I have witnessed everyone from suited businessmen to droopy-jean clad teens to technophobic senior citizens come into the store, use the products for themselves, and fall in love. What's really fun to see, though, is how surprised they are at their own enjoyment of the products. The look of unmitigated joy that spreads clear out to the corners of their mouths and beams right up to the corners of their eyes is not something I have found in any other job I have had. Apple doesn't just give people products; they give them feelings such as pride, confidence, excitement, joy, and yes, even 'coolness'.
Cons
Depending on the store, management can make your life HELL. All the customer accolades, positive co-worker relationships, job competence, product knowledge, and above-average goal/metric achievement in the world will mean SQUAT if someone in management dislikes you. There's no recourse when it's your word against theirs, and the Apple concept of "Fearless Feedback" is a complete joke when your supervisor's favorite phrases include "I'm not going to discuss that with you", "This isn't a conversation", and "I am not opening this to dialogue". That said, I also know that leadership teams at some stores take a much different approach with their staff, and as such, a much more pleasant, positive work experience is provided. It's difficult to communicate effectively as a part-timer, as there is a company-wide moratorium on external communications. This is especially problematic when changes are made to the schedule mid-week, and you're notified only by email that can only be accessed from within the store, and you're not due in before your newly-scheduled shift. This could potentially be solved with the implementation of a secure, password-protected employee website that would be accessible from anywhere, wherein an employee could be notified of schedule changes or other crucial information.
4.0
Apr 23, 2008
Recommend
CEO approval
Business Outlook
Pros
It's terrific to work for a place that has become such an iconic and reputable company, not to mention the fastest growing retailer in history. The products are second to none, and Apple has really figured out the best way to attract new customers, and maintain customer loyalty with old ones. The structure and hierarchy in the stores are unique to any retailer, making us the current envy of just about everyone. Everyday there is some extremely fun component or thing that happens that makes showing up to work an effortless task. I would recommend a job at Apple to just about any qualified individual. It's a great feeling to work for a company that truly does change the fabric of peoples' lives, everyday.
Cons
The atmosphere at Apple is never dull, and on days when most stores in the mall are dead, Apple is overflowing with people. This is great, but is often hard to keep up with, making for a challenging working atmosphere. The training process, though long, is at times not thorough enough, putting people on the floor to sell and answer questions who don't have a solid enough working knowledge of the product. Another huge downside is Apple's "closed-lip" policy about its product development. People expect us to know the latest scoop about what's coming out next or how something is changing, and it's frustrating that Apple works so hard to ensure that we're in fact the last ones to know. In those terms, the lines of communication are unsettling. Another disturbing thing to me is the fact that Mac Specialists are forced to compete in the "numbers" game with regards to the "attachments" that they sell with the computers. This is how the company determines an employee's worth.
Viewing 42796 - 42798 of 43,048 Reviews
Related searches: Apple jobs | Apple salaries | Apple benefits | Apple interviews | Apple conversations