Apple reviews

There is not enough training on products and procedures. Often because of low staffing and high retail turnover, new employees are thrown out on the floor to fend for themselves. There is also too much dependency on management, which make employees and customers have to wait longer than they should. There is also too much focus on metrics (add-ons of the extended warranty, .mac, etc) that it doesn't matter how much you sell, just your percentage of the metrics that matter. This leads to some employees cheating by giving credit for sales that didn't meet any metrics to house instead of their own name. There is also not enough promotion from within, which leads to disgruntled employees. The high amount of work and stress I have to put up with on a regular basis doesn't not match the petty wage I make.

Well one of the downsides to my position as a Technician is dealing with some of the unruly customers and getting paid less than I should for the amount of "internal jobs" that I have to do. Be it customer support, repairing things, being extra nice and letting people get what they want because they curse and yell. It's stressful as hell, but I guess that's what you get when you work for one of the largest computer companies in the world mixed with people paying way too much for a computer they don't know how to use properly. Another downside is the lack of allowed overtime, I'd really appreciate that, considering that it costs a lot to live on your own these days.