Apple reviews

4.1

79% would recommend to a friend

(42,997 total reviews)
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Tim Cook

86% approve of CEO

72% positive business outlook

Apple has an employee rating of 4.1 out of 5 stars, based on 42,997 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Apple employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

43K reviews
5.0
May 24, 2008
Recommend
CEO approval
Business Outlook

Pros

The people, the products, and the company. Almost every week when I go into work I meet new people who amaze me about what they can do. The products speak for themselves. And the discounts also help out a college student who is pressed for money. Speaking of money, the pay is great, starting at 10.50 in retail, with room to get raises almost every 4 months. Working for the best company in the electronic industry that cares about its people, its roles, and its products so much that if they dont make you say "wow, thats amazing", they dont do it. Apple is an amazing company that breaks down barriers everyday.

Cons

People wanting to know when the new iphone/ cpu will be out/ every 1 out of every 100 customers will be bitchy, but other than that, enriching peoples lives everyday and helping people with the tools that they need to accomplish amazing feats always feels good. INFORMATION. Knowing all of the stats of everything, how much memory, how much ram, whats applecare? Whats 1-to-1? needing to know the ins and outs of everything is tough, but its worth it. And learning all of the job titles and the roles of the store are kind of hard, but when you know the way that it works better, it helps you do your job much more efficiently.

2.0
May 22, 2008
Recommend
CEO approval
Business Outlook

Pros

The best reasons are primarily for the benefits. You get great perks from 3rd parties. The whole experience can be very rewarding at first. Selling products you can stand behind never hurts.

Cons

Depending on which store you land in, you may have to fight for justifiable pay. The smaller market stores have a tendency to operate on sales to win the attention of corporate. They focus solely on numbers and not so much the concepts and ideas of Apple. They serve out the Kool Aid and it's not bad but it's certainly not the same Kool Aid larger market stores are serving up to their staff. Beware of smaller stores.

1.0
May 22, 2008
Recommend
CEO approval
Business Outlook

Pros

The best reason to work for Apple was definitely the discounts; in fact, I plan to go back to work there, in a lesser capacity, in order to receive the discounts again. Apple has the coolest technology out there, and as a fan of theirs for a long time, it was great to get first hand knowledge and experience on the latest products. Also, when I first started working for Apple in 2006, there were a tight-knit group of employees who were "Mac-heads," and it was a great environment to work in. As soon as Ron Johnson got word that customers weren't getting enough attention due to not enough employees, Apple started hiring everyone in sight, and the environment became what it is today.

Cons

The management is completely horrible! Like I said before, the managers used to be good, but now Apple is hiring anyone and everyone with retail experience, which completely goes against Apple's plan for their retail stores. Ron Johnson, head of Apple retail, originally designed the stores after luxury hotel chains in order to give quality service to its employees, but unfortunately, things have changed drastically. I was even told by my manager that we had to start hiring people who used Dells and owned an iPod because "we had exhausted all possible routes" to find other Mac users who would be interested in working in the retail stores. This was completely bogus because I know tons of people who use Macs and don't work at Apple. The recent employees hired and the management are all wrong for Apple. My management even started distancing the true Mac users, like me, from working there. Despite my full time availability, I was only given about 10-16 hours per week right before I left. I was also told that other people would receive full time before me, even though I had been there longer than the other person being considered. Talk about no motivation. Everyone also felt extremely overworked and underpaid. The raises were completely arbitrary, and the new hires weren't trained to sell Macs, just iPods and iPhones, so there were still the same number of people to help people who wanted to buy Macs, which just weren't enough. Also, one of my managers had a problem with physicality. This manager touched people inappropriately, and even physicially threatened to harm another employee..and still works there!

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