Apple reviews

This company is definitely not what I thought it would be. Imagine the daily cult-like pounding of Apple philosophies into our brain. Massive double standards exist in regards to the quality of corporate decision-making vs retail. I've seen corporate make the most horrendous decisions that have broken promises, while deeply hurting customers and employees along the way. I've seen terrible decisions handed down that are 100% in opposition to the "Credo" we're expected to follow. The worst part? 100% avoidable. Apple corporate is not held to the same high standards as retail...and retail pays for it every day. When I started, the One-To-One training program for customers was awesome and the primary reason why I joined. Apple head honchos decided we weren't helping enough people and axed it (breaking promises to customers in the process). Now Today At Apple is a total mess. All they care about is headcount. Good, intelligent, talented people have left the Creative position to take lower positions with less pay because it's such a mismanaged tangle of blind-leading-the-blind. I can't wait to leave.

Low wages, whiney entitled jerks call in and are completely clueless about their phone and it’s all you’re fault. No one that calls in can remember a password and they lose their minds when you can’t help them reset it. Apple expects you to act like a disney princess while a grown man acts like a teenage girl over a cell phone; “I hate you!” Prepare to get abused for low wages from a company that has a savings account with 265.1 Billion dollars+.