The company has become very hierarchical and senior managers are improperly incented to protect their expense lines rather than to focus on overall company profitability. The company culture is also very non-confrontational so managers are afraid to give direct feedback and employees are afraid to speak up or question authority. There is a great deal of inconsistency in how employees are incented, compensated and treated which leads to different cultures depending on which group you are in. Senior management is very weak and unable to make tough decisions. They make layoff decisions, budget cuts and budget targets at a high level and then spread them evenly across all groups rather than taking into account true growth or non-growth areas. This leads to a tactical approach and disparate infrastructure.