Barracuda Networks reviews

Barracuda is one of many start-ups I worked at in my career, Barracuda is the most successful by far. The business was profitable from the beginning and it continues to be very profitable. The overwhelming success comes from leadership making great decisions on product directions and effective marketing of these products. Another important part of the success is customer support. Yes, we have hundreds of thousands of customers, and our customer satisfaction rate is close to 100%. If you want innovation, challenge and aspiration for success, you come join Barracuda. Barracuda values talent, loyalty and personal growth in every employee. Folks who are successful in technical support do get promoted into engineering to contribute at more effective level. Also, with Barracuda being the biggest producer of security appliances and services, our senior management still spends time with every employee at all levels. Employee's voice will be heard by the people who started the company.

1. Impressed by the clear strategy for keeping up with the changes in the industry. 2. The near obsessive focus on customer support and service. This manifests itself in many ways - including listening to customers' feedback about product features, processes and new product ideas. 3. Creatively exhibited and demanded in solving business problems - resulting a "can do" attitude. 4. A culture that promotes (and demands) open communication. There are very few companies where the CEO of the company regularly meets employees from support, engineering and manufacturing to discuss THEIR issues. 5. Decisions are delegated to the right level. I have never heard the argument, "we are doing this because I said so, and I am the boss". This means you get to make your own decisions (commensurate with your experience and position, of course) and also that you are responsible for your decisions.