Best Buy reviews

3.5

59% would recommend to a friend

(41,874 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

42K reviews
5.0
May 22, 2009
Recommend
CEO approval
Business Outlook

Pros

The company understands from the top down that you have priorities in life other than Best Buy. The discount (5% above cost) saves anyone buying appliances, accessories and most electronics a lot each year. 401K is available for part time (100% match up to 3%) and full time (100% match on 3% + 50% match for next 2%). Tag team awards allow your passions to be rewarded ($1,000 for 40 hours donated to 503c, $2,000 if you are on the board). Opportunities for bonus (PT up to $1200/yr, FT up to $2400/yr, supervisors hourly with up to 15%/m+ 15%/QTR with Mobile Managers extra 15%/m, Managers 15%/m+15%/qtr+ up to 40% yearly) and trips. Up to $5,000 a semester tuition reimbursement. Free promotions from vendors.

Cons

Reduced vacation during holiday months. Rare to have weekends off.

2.0
May 21, 2009
Recommend
CEO approval
Business Outlook

Pros

The experience and knowledge gained from Best Buy from purely a business perspective has opened my perspective. Not very many company offer the opportunity to learn the nuts and bolts of how a company is structured, operates, pays its bills and earns its keep. The access of financial information about the organization is unprecedented (for example, how many line level employees in the average company have access to the P&L, or even know what it is?) Best Buys serves a great lesson in customer service and provides world class technology solutions to everyone, of every lifestyle, of every demographic and does so with scalable options. Best Buy puts direct responsability for the key profitability levers in the hands of its associates and leads through inspiration to unlock the power of its people. Though in a state of re-organization and change, real growth (personal and professional) is acheivable through this organization. As one of the most diverse organizations I've ever worked for, there are several ERG (Employee resource groups or diversity support groups). PRIDE (GLBTS alliance), WOLF (Women), LATiN (Latin/Hispanic), ASIAN (asian), BEN (Black Employee Network), INCLUDE (Employees with disabilities), and SaGE ("The Wisdom of Experience")

Cons

Growth and potential is (in more cases than not) based entirely on who you know and your standing with them. The organization is extremely based in networking to the extent of detriment. While its encouraging if you are a social butterfly and can work as hard as you play, those who find being social outside of work committments hard or difficult (i.e. anyone with a family, married, partnered, family obligations, school etc), will find advancement difficult. Especially amongst the younger or up and coming management ranks, a fair amount of "drinking club" metallity exists which has the overwhelming tendancy to be cliquey and exclusive. Favoritism runs rampant and, as a whole, the organization seems to run more on what goes on outside the store than what goes on inside the store.

2.0
May 21, 2009
Recommend
CEO approval
Business Outlook

Pros

Employee Discount, tuition reimbursement, desperation.

Cons

The customers are hostile at times and yell at line-levels who have no real say and are only following policy. Best Buy does not train employees to, well, not piss customers off. Store management at times can be very corrupt, with managers covering up for other managers who are stealing.

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Glassdoor has 43,425 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.