Best Buy reviews

3.5

59% would recommend to a friend

(41,828 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,828 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

42K reviews
1.0
Dec 1, 2008
Recommend
CEO approval
Business Outlook

Pros

You do get an opportunity to learn quite a bit about doing repairs to hardware as well as removing viruses but most of that is quite basic. All challenging problems get sent out to the service center. You can also get tons of experience working with irritated customers as sadly they come in irritated far more often than not. The pace of work is usually pretty fast and challenging when there's customers coming in and you're trying to get to all of them at once so you're rarely bored. I can't think of anything else good to say about my job at Geek Squad.

Cons

Oh let me list the things! First of all, say goodbye to your social life because they never give you a consistent schedule. You never know your schedule more than a week ahead of time so it's impossible to make plans because you never know when you'll be off. Also from my experience the managers within Geek Squad are all horrible. My first manager got arrested for stealing from the store and now my next manager acts like a dictator of a country, he thinks he's encouraging but really he's just annoying all of us to death. Expect a bad manager. Also when you first start, don't expect more than 1 day of training even though their system and rules and such require a lot more learning than they think it does.

3.0
Nov 30, 2008
Recommend
CEO approval
Business Outlook

Pros

doing what you love, discounts are cool. Also, you get to see all the new electronics that come out and customers will always give you feedback

Cons

management. depending on location, long hours, and forced to work freight at night after a long 10 hour day of working and having another job

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Glassdoor has 43,377 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.