Does Best Buy pay their employees well?

According to anonymously submitted Glassdoor reviews, Best Buy employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Best Buy. This rating has been stable over the past 12 months.

How satisfied are employees working at Best Buy?

59% of Best Buy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Best Buy 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Best Buy?

Sales Associate (4861) , Customer Service Representative (1099) , Sales Advisor (1049) , Sales Consultant (1014) , Geek Squad, Consultation Agent (869) , Customer Service Specialist (571) , Product Flow Specialist (567) , Best Buy Mobile Sales Associate (562) , Inventory Specialist (542) , Retail Sales Associate (521) , Best Buy Sales Associate (415) , Sales (402) , Geek Squad, Agent (CIA) (363) , Cashier (352) , Computer Sales Associate (330)

What are the pros of working at Best Buy according to real employee reviews?

"Pay was good at the time and training for the section of the store you needed to know was helpful." ((in 2568 reviews)); "the people you meet are great and if you want to move up in the company is great" ((in 2463 reviews)); "The benefits are great and the tasks are not extremely difficult" ((in 2007 reviews)); "The coworkers are great and know how to make a bad day turn out better." ((in 1457 reviews)); "I was in school at the time so flexible hours were a must and they were understanding" ((in 1106 reviews))

What are the cons of working at Best Buy according to real employee reviews?

"Customer issues and management is poor when to deal with helping these Geek Squad agents." ((in 2844 reviews)); "really bad managers with hr violations against them that best buy corporate would not handle." ((in 1272 reviews)); "No commission and non individual bonus system in place to leave associates making only hourly rate." ((in 759 reviews)); "Too much favoritism somewhat hard to get noticed!" ((in 554 reviews)); "no work life balance its a all hands on deck environment right now got to save the company" ((in 508 reviews))

What are employees saying about Best Buy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Best Buy layoffs and their outlook for job security at Best Buy in 2026.

Best Buy reviews

3.5

59% would recommend to a friend

(41,856 total reviews)

Corie Barry

35% approve of CEO

38% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (41,856 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,856 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

42K reviews

3.0

Sep 29, 2008

Best Buy - Not so People Driven

Customer assistant (ca)

Recommend

CEO approval

Business Outlook

Pros

Discount is great and coworkers are friendly.

Cons

A lot expected of associates VERY quickly. This is not a retail position. It is a non-commissioned sales position that is tracked throughout your shift.

2.0

Sep 26, 2008

It's a good way to get experience, not a CAREER.

Cia geek squad

Recommend

CEO approval

Business Outlook

Pros

Great employee discounts , however the pay scale is poor and management tend to treat staff like servants which are generally ignored BUT constantly harassed to perform in a superhuman manner when staff is being cut back to unreasonable levels. Of course the management blames inaction for poor results. Perhaps they should dispose of the computerized scheduling system which only allows maximum staffing at projected high traffic periods.

Cons

Management doesn't like to listen to staff recommendations or request for help.

4.0

Sep 23, 2008

Great place to work

Store services manager

Recommend

CEO approval

Business Outlook

Pros

It is like a family. Sometimes this is a good thing and other times it is a bad thing. It did remind me of High School a little since rumors and stories spread around the store in 2 seconds. Best Buy was a good place for me during High School and in College but now that I am looking to start a family... not so much. The hours as a manager are long and they are all over the place. In most cases you work 10-12 hour shifts 5 - 6 days a week and then your GM works maybe 4.

Cons

Hours are very long and it is really hard to get rid of someone that doesn't do their job.

Viewing 41614 - 41616 of 41,856 Reviews

Jobs at Best Buy

Field Services Area Manager - Wilmington, NC

Retail Warehouse Associate

General Warehouse Worker

General Warehouse Worker - 1st Shift

General Warehouse Worker

Best Buy

Best Buy reviews

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Best Buy - Not so People Driven

It's a good way to get experience, not a CAREER.

Great place to work

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