Best Buy reviews

3.5

59% would recommend to a friend

(41,806 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,806 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

42K reviews
1.0
Aug 10, 2008
Recommend
CEO approval
Business Outlook

Pros

can see and test the latest electronics and games. meet some cool people. chicks dig gadget knowledge. can buy stuff with no problems and no waiting.

Cons

trying to push warranties and other crap products onto people who really do not need them. Really, what is the point of the magazines? we are an electronics store, not a bookstore. Stupid management always trying to screw the customers. The extended warranty is a joke and no one in their right mind should ever buy them. complete rip-off

4.0
Aug 8, 2008
Recommend
CEO approval
Business Outlook

Pros

They start their employees off at a higher wage than most other retail employers will. A lot of valuable time is actually spent on training new employees, something most retailers don't bother a lot with. For full-timers, they also give great benefits including, full medical, dental, optical, 401(k), stock options, and paid vacation and personal time. They also receive their own email accounts with the employee tool kit that allows all Best Buy employees everywhere to effectively communicate with each other. Best Buy also encourages all their employees to branch out into other departments of the store they're interested in.

Cons

The constant pressure on operations specialists (cashiers & customer service reps) to sell product replacement and service plans, and get customers to sign up for the Best Buy credit card and Reward Zone card. All aren't bad ideas, but the constant emphasis on convincing customers to get those things.

Viewing 41722 - 41724 of 41,806 Reviews

Glassdoor has 43,355 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.