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      Best Buy

      Engaged Employer

      Best Buy reviews

      3.6

      59% would recommend to a friend

      (41,805 total reviews)
      avatar

      Corie Barry

      35% approve of CEO

      38% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Senior management

      Best Buy has an employee rating of 3.6 out of 5 stars, based on 41,805 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      42K reviews
      4.0
      Jul 15, 2008

      Decent place to work, and for most people its better than 99% percent of the jobs they've had before.

      Geek squad, agent (cia)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Better than average pay, there is always someone to go to when you don't know the answer to a problem. Everyone is generally nice. Work environment is clean. Beats the hell out of fast food. If you happen to not have a college degree this is a place where you can move up, whether you start in sales or services. Also if you didnt have the chance to go to college provides an excellent tuition reimbursement program, $3500 for undergrad $5500 for grad school.

      Cons

      It's retail. For geeksquad CIA's, customers are usually incompetent. If you don't feel like dealing with people work in stocking or as an autotech and generally you can get away without interacting with too many people. Also for CIA's I would recommend working in a standalone geeksquad store as apposed to the precincts within bestbuy.

      5.0
      Jul 15, 2008

      If you are going to work retail Best Buy is a great place to be

      Sales operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you are going to work retail Best Buy is a great place to be. Most positions allow you to make yourself useful and cross-train in other departments. This allows you to learn more about the store and keep you interested in coming to work. Another plus is if the department you are in does not suit you no need to quit or kill yourself since employees in good standing can transfer to a department they would be better in. Plenty of opportunities for bonuses and recognition and if all else fails be sure to stay on for the discount.

      Cons

      Personal problems are hardly taken into consideration for most individuals. It is hard to become full time unless you are hired in as full time. Performance is often the basis of hours but not necessarily, so being in the wrong department at the wrong time can put you in a rough spot. Employees that should be weeded out are often kept at minimums and moved around instead of getting the boot!

      4.0
      Jul 15, 2008

      Look for your diamond in the rough.

      Geek squad, home theater specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      This really depends on which location and/or department one works in. I work in the field in customer's homes, on a team of about 20 people with one direct reporting manager. In my situation, I absolutely enjoy my job. The pay is very good, the hours are plentiful and scheduling with days off is usually not an issue. We're left to our own devices for most of the workday, and as long as we are reporting success, we don't have any pressure or other negative motivators. We schedule our own days, we manage our own inventories and customers, and we track our own progress. Of course, being into electronics means that I definitely value our discount, which in some cases can be as high as 70-80%. Many people I work with are like minded, and as long as one fits in with the prevailing social atmosphere, you shouldn't have much trouble having a great time with your coworkers.

      Cons

      Your job experience is completely dependent on the management running your department. I've been witness to many, many acts of various egregiousness from various members of management. Luckily, my manager is very by-the-book and very accommodating. Being a profit driven company does tend to pressure those on the bottom. When goals are not being met, the crap surely does slide downhill, so part timers and small department workers can sometimes be expected to work far above their paygrade. On the same note of the management, this tone will resonate throughout all aspects of the store or department you're in. It's important to know what is really valued by the people you report to, so as not to be looked over for promotions and raises.

      Viewing 41734 - 41736 of 41,805 Reviews
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      Glassdoor has 43,354 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.