Best Buy reviews

3.6

59% would recommend to a friend

(41,803 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.6 out of 5 stars, based on 41,803 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

42K reviews
2.0
Jun 12, 2008
Recommend
CEO approval
Business Outlook

Pros

Best Buy provides real-world insight into the complexities of running a business. Even the part-time employee is expected to have a clear understanding of what it takes to make a business profitable. I also found it easy to make friends at Best Buy, as nearly every employee was in my age range (20 - 30)

Cons

There is NO consideration for work/life balance. You are highly unlikely to be successful with the company if you can't make yourself available 24 hours a day. If you aren't at work, you should be on the phone driving business, checking in with your employees. These expectations may not be written into Best Buy "law", but they have become requirements due to the culture of fear that is created. No one ever feels safe in their position, even when they are succeeding. So, they push their employees harder and harder to meet unatainable goals. Everyone in leadership knows that no one cares about what you did last month, last week, or even yesterday. It's never good enough. So they fend off demotion/termination by riding the employees until they hate showing up for work. Additionally, Best Buy constantly "restructures", eliminating/consolidating positions, trying and failing at new initiatives. Employees who have been in district level positions often find themselves back in the stores because their positions were deemed no longer necessary. That is, until a few months later, when the company decides that the new structure isn't working, and that the old positions should be reinstated. This gives the former district manager the pleasure of re-applying for their old job and hoping it isn't awarded to someone else. The bottom line is, for whatever positives there may have been for me while I worked for Best Buy, I never once felt that the company cared about me. I never once felt safe and secure in my position, and overall, my experience with Best Buy was very disatisfying.

4.0
Jun 12, 2008
Recommend
CEO approval
Business Outlook

Pros

The people you work with are amazing, many times you'll find that over time co-workers grow really close, 4 of my personal best friends are people I met while working at Best Buy. The discount is also very generous compared to other places. It also is a fast paced environment, so time passes very quickly. Best Buy isn't afraid to spend a lot of money on training you to be the absolute best at your job, so if you don't think you want to stay with the company you have many skills that can be applied elsewhere. The pay is above average for similar jobs.

Cons

Management often times are incompetent. The people making the descisions seem to have no clue about what goes on in the store. Many of the managers I have encountered have tried to demand respect instead of simply earning it, they actually know what they are doing, they just choose to stop when they reach management level. Promotions are hard to come by sometimes because of the structure of the store, at certain points promotions become harder to get because there is no where for the person who has the job above you to go, so you get stuck in the same spot for longer than you should.

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Glassdoor has 43,352 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.