Best Buy reviews

3.6

59% would recommend to a friend

(41,799 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.6 out of 5 stars, based on 41,799 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

42K reviews
5.0
Jun 5, 2008
Recommend
CEO approval
Business Outlook

Pros

Best Buy is a really fun and exciting company to work for. One of the things I enjoy most about working for Best Buy is that I get to see all the latest and greatest technology. What could be more fun than seeing all the newest and coolest toys available? Best Buy is also a family oriented company. They take a good interest in your well being and the well being of your family. I also feel like my fellow employees are like family. We take care of each other no matter what the need. Best Buy is also a FUN company to work for. I have never had more fun at a job in my life. While we are very competitive with each other and the customer is always our number one focus we know how to have fun at the same time.

Cons

I personally don't have any downsides to working for Best Buy. I absolutely love every aspect of the company. Some downsides others may not like are: 1. Amount of time that you are required to commit to or work during the holidays. During the holidays it's crazy at Best Buy. The stores are always busy from open to close. While I enjoy the chaos of the holidays, some find it stressful and overwhelming. Customers can be very demanding and are always in a hurry during the holidays. 2. If you plan on Best Buy being your career the company expects you to make them your number one priority. If they need you to work late, you will. If some one calls in and they need you to come in and work on your day off, you will. Some employees find the work schedule of full-time or higher to be too demanding. Me, I have no life so I have nothing better to do :) Plus if you are asked to come in or work late that means overtime!!

5.0
Jun 4, 2008
Recommend
CEO approval
Business Outlook

Pros

Awsome and fun work enviornment. Great opportunities to advacne your career, and have fun while being the best. where else can you get paid to work with the coolest gadgets and toys and get paid to do it.

Cons

None, I love working with customers to satisfy their needs and wants. It does get very busy at times but you have to manage your time with customers and satisfy their needs in a timely maner.

3.0
Jun 4, 2008
Recommend
CEO approval
Business Outlook

Pros

I have worked at other retailers such as CompUSA, and Best Buy's benefits package is amazing in comparison. It is even better than my husband's who works as a security officer. Also, the pay is significantly better. I made more starting at Best Buy than I made after 2 years working other places. People generally stay at Best Buy, so the friends you make are lasting. There is the potential for bonuses, although if the store or the district does not do well the WHOLE year long...you don't get it. The company in general is set up to be very employee centric, although in practice it doesn't really work out. There are mentoring programs and shadowing programs to help you get promoted and stay with the company, but if your management doesn't take a profound interest in you, then no dice. The company is also very interested in promoting women, veterans and others in the workplace. There is a woman's management support program called WOLF to help encourage women to work at Best Buy and have their opinions count in the work place, and that is cool.

Cons

Your development is totally based on how well associated with management you are. Also, the "boys club", or the elite group of men who run the company and their friends, is very powerful. I sure it is this way in any company, but networking with this group is way more important than it should be if you want to go anywhere in the company. Many of the policies are contradictory. For example, there is never enough labor budgeted for the store. I have seen stores that just crash and burn because their labor gets cut, then their theft starts to rise because there aren't enough employees to cover departments, but as a result, labor gets cut again...then theft goes up again...it is a cycle that keeps going until everyone gets fired and they have to start over again from the management and the seniors on up. Management in general is lazy and inefficient. I guarantee that I could do any job in the store better than any manager. They justify this by saying that they "manage the people...not the process"...which I think is a load of crap. They say you are not on commission and that you should set the customers up with what the customer needs. However, if you don't sell certain products and services, you can be severely punished. Although they claim to care about what the employees think, I have suggested a number of changes that I feel would improve business practices, but no body seems to care. Supervisors can be fired because the employees under them suck...but the sups have no say in who gets hired to what position. Also, firing a person is a long arduous process...far more difficult than it needs to be...so crappy people don't leave either.

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Glassdoor has 43,348 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.