Best Buy reviews

3.6

59% would recommend to a friend

(41,799 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.6 out of 5 stars, based on 41,799 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

42K reviews
3.0
Jun 10, 2008
Recommend
CEO approval
Business Outlook

Pros

Some reasons to work at best buy is that they have great benefits for employees. Especially to buy the products that they sell in the store it is almost dirt cheap. they also ofer health and 401k. they have a friendly atmosphere trying to create an exciting place to work.

Cons

As a parttimer, i received unreliable hours. Sometimes I would get 5-25 hours depending on how busy it got. Also expect to work after thanksgiving and during the winter holidays. It is a very corporate structure, almost like a machine like feel. To get anything done, you have to follow Standard operating procedures.

2.0
Jun 5, 2008
Recommend
CEO approval
Business Outlook

Pros

The employee discount and other job perks are pretty good, they do allow for times off that are much needed, they do try to take honest feedback from employees to make the work enviroment better, they also attempt to give you all the tools to do your job. The training is pretty good for each department, but is still lacking. Best Buy does provide great growth opportunity for those who are willing to go outside of their store to find it. Their benefits are pretty good and they're always looking to make them better. They also are now trying to become more involved with the community, which to me is a huge plus. The pay they offer is adequate for most.

Cons

There are no bonuses for sales for the sales staff, and some leadership within the store can be weak at times. The fact that they only look once or twice a year to get feedback from employees is a big negative, those lines of communication should always be open. They really push for sales considering we're not commisioned based and try to make things "grab and go" for cusomters. I think communication is really good, but it was better earlier. And the morale of others can actually drag your morale down.

3.0
Jun 5, 2008
Recommend
CEO approval
Business Outlook

Pros

Working at Best Buy gives you the ability to stay up to date on the latest and greatest that technology has to offer. Also the employee discount on some products is very good. But being in a non-commissioned sales environment is beneficial to perfecting your people skills and how to negotiate with people. You also get to learn how to work in an environment where you have to rely on your fellow employees to help you accomplish your goals. You have job security being that Best Buy is the number one consumer electronics company in the world, the even have their own NASCAR Driver. Some other good reasons to work at Best Buy is that there are great opportunities to advance. Every year new stores are opening and that means more management staff is required and also district and territories either are expanding or being created which means higher level/ higher paying jobs are being created as well.

Cons

Some of the downsides to working at Best Buy is having to put up with ignorant, rude, idiotic customers. The old saying "the customer's always right" is usually followed sadly. Some people just don't deserve a 10% off discount because they shop at Best Buy 3 times a year and spend 200 dollars there. To many customers come in thinking that they are entitled to a discount when in fact they aren't, since employees are not commissioned based we can't just give people a discount. another downside is that some of the people in charge are stupid. Also even though you are not paid commission sometimes the sales floor is treated as if you are commission based, and if you don't attach everything than you aren't doing a good enough job. Some good salesmen get promoted to positions of authority and sadly they can not execute those jobs well at all.

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Glassdoor has 43,348 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.