Best Buy reviews

3.6

59% would recommend to a friend

(41,794 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.6 out of 5 stars, based on 41,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

42K reviews
2.0
May 30, 2008
Recommend
CEO approval
Business Outlook

Pros

The employee discount policy is one of the greatest benefits of working for the number one consumer electronics retailer in America. Paying 5% over Best Buy's cost for nearly every item in the store is one of the best benefits offered by this company. The medical/dental/vision plans offered are mediocre at best, other retailers offer slightly better benefits. As for financial benefits (Stock Purchase program, etc.) there's nothing special about Best Buy.

Cons

The downsides of working for the company are the management in some stores, and the fact that they change their focus weekly. (i.e. if something isn't working to produce revenue or desired results after just one week, they change the focus of the entire store. This has a see-saw effect on the financial results, and effectively eliminates the opportunity for employees to earn a bonus.

5.0
May 29, 2008
Recommend
CEO approval
Business Outlook

Pros

Compared to the world of retail jobs, Best Buy tries to hide this and make it seem like a job of much higher status. This presentation that Best Buy displays to new employees empowers you to work in a more respectable manner rather than you thinking that you have a lesser-status job. Next, they do not throw you into the battlefield immediately, they make all employees work one month without the blue shirt in order to be trained on and off the store floor. You don't have to know a whole lot about technology to get a job at Best Buy, overtime you are trained to learn about the products that are sold and how they benefit the customer's needs. The discount is unrivaled to any electronics and\or department store. I can't provide the details on it due to confidential issues, but it is generous.

Cons

Once you are fully trained, you are expected to make sales like a machine. Getting management to notice your great sales is overshadowed by any time you don't perform as well. If we we're commission based in some way, it would truely make efforts to sell products more worth it. You also have to constantly track your sales on a sheet, which gets very tedious and actually hinders you from making more sales. Most of the time it doesn't even seem like management has time to look at those sales tracking sheets anyway. Overall though, if you plan to work retail, Best Buy still shines over your other options.

2.0
May 26, 2008
Recommend
CEO approval
Business Outlook

Pros

The best part of working at Best Buy is the team atmosphere. The atmosphere, even for a introvert, can be a wonderful place, but it all depends on who is part of that team. At the three Best Buys I worked for, I know that the employee perks were definitely another top reason to get involved with Best Buy, there are so many prizes I won being one of the top employees, from a camelpak to an electric scooter, they definitely work on trying to make their employees happy, and that's not even considering the excellent discounts on retail products! Another big benefit is the average age of the employees has to be around 20. It worked for them during my collegiate years, and it was a great place to make friends, meet new people, and have a great time with people similarly aged. However, like the first plus of this job, it all depends on the people, if you're older than high school/college this may not be the place for you.

Cons

The pushiness by managers and their "over-dedication" to the company, at the expense of the individual employee was evident at all three of the stores I had worked at. The managers sink a bare minimum of 60+ hours a week into the company, often closing or opening the store at least 4 days a week, and sometimes closing and then opening the next morning, which led the managers to form tight-knit circles among themselves, often becoming so closely attached that it caused friction among management and distrust for the other employees and managers. The managers took a high sense of ownership, which can be good, but not to the extent that they would hassle employees for not pushing sales harder, when the basic store employees are given no commission for any extra sale or a harder push... and when they would, it would compromise the company ethics.

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Glassdoor has 43,343 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.