Best Buy reviews

3.5

59% would recommend to a friend

(41,837 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

42K reviews
3.0
May 23, 2008
Recommend
CEO approval
Business Outlook

Pros

The benefits, and the knowledge you can get if you actually take the time to use the e-learnings the company provides. If you get a store that really follows the overall community sense of the company, you will also gain some new "family" and friends. Most stores I've worked in have been very close knit.

Cons

Due to the age differences and natures of different jobs, it sometimes can be like a "high school," where some co-workers just want to gossip and torment others. Also, managers can easily pick favorites, and make things harder for others. Plus, some managers who just care about money will be more likely to try and force the workers to adhere to unethical business practices, such as overcharging customers for service up front and not wanting to partially refund them if part of that service could not be performed.

4.0
May 22, 2008
Recommend
CEO approval
Business Outlook

Pros

The people you work with on a day to day basis make Best Buy a great retail company to work for. The pay is decent for a retail company. The benefits offered by the company are excellent for full time employees. The Employee stock purchase program they have set up is great. Retirement and health benefits are easy to setup and not too expensive either.

Cons

After awhile the jobs gets very repetitive. The same customers come in looking for the stuff type of stuff and it can get a little boring.

3.0
May 22, 2008
Recommend
CEO approval
Business Outlook

Pros

Everybody gets along very well at best buy. There are a lot of opportunites to grow and gain knowledge on technology. Before I started selling, they sent us to a great training in NYC to make sure that we'd be proficient in what we were doing with our sales. However, as a cashier, they treated us like children. The keyholders were nazis. God forbid if you actually help anybody, you get screamed at for doing so. Talk about terrible customer service. Being out on the floor you get a ton of freedom. Plus if you're in wireless sales there is opportunity for bonus. It can be anywhere from 15%-30% of your monthly pay. Our hours are prety decent because we're a testing department--but who knows what it could change too by next year.

Cons

Being a cashier/csr is probably the worst position in best buy. You get no respect by anyone, management, coworkers, or even your fellow keyholders. The managers are defintely power hungry, as if their positions actually mean something. They're managers of a retail store, not rocket scientists. Any department other than wireless isn't compensated in anyway for good sales. They're pushed to get x amount of sales and dollars and get yelled at if they don't. Why should they care if they're not getting anything for it but a lousy 9.00 per hour!? As with any job there is a lot of drama. Most kids are 17-23 and there is nothing better to do that to talk a bunch of childish crap.

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Glassdoor has 43,387 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.