Best Buy reviews

3.5

59% would recommend to a friend

(41,847 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,847 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

42K reviews
3.0
Jan 25, 2026

Sales Associate

Recommend
CEO approval
Business Outlook

Pros

Nice coworkers, cool environment, fun job

Cons

The hours are short, some customers are aggressive

1.0
Jan 25, 2026

Average company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Food and cabs are provided

Cons

Average complexity work in India. Not a tech company. In india Mostly front end work is carried out (in engineering streams) . Backend work is not going to flow to India in e-commerce team , since more than one year leadership is focused on front end client facing team formation. Not much empowerment to India engineers/ leaders. Slog and slog more long working hours due to evening calls (for all teams). Salary is average not even in par with tier two companies. Promotion is difficult due to policies. No long roadmap.

2.0
Jan 22, 2026

Very mediocre.

Recommend
CEO approval
Business Outlook

Pros

Employee discount Above-average pay for retail

Cons

Awkward growth: For this position, the company essentially wants you to sell credit cards or memberships more than anything else since that's their main profit. While product knowledge is certainly helpful to build crediblity with your customers, you are not encouraged by leadership to develop that skill. You end up spending most of your energy trying to sell each customer one of these two things than actually selling them a product, just so you don't get a conversation and/or eventual termination from the company. Would not recommend if you're not comfortable with selling these two for a payroll, nor if you want to showcase your expertise in technology. Two-faced ethics: Leadership encourages you to 'be human' and to 'provide a solution to every customer' during training. Those same people then encourage you to lie and to even bully customers into getting a membership / credit card so that the store's numbers look good. Makes interactions with customers feel sleazy since you are encouraged to pull this off with every client you help. Not beginner friendly: While you are given some training before your first day, they don't plan anything after that. It's difficult to get someone to teach you since your coworkers are already so busy. Frankly, it feels as if no one wants to help you grow with the company; as if they don't even want to keep you considering their horrible hours. On top of leadership expecting you to be a top-performer on your very first day, you will very much be on your own both in terms of growing with the company and honing your skills.

Viewing 487 - 489 of 41,847 Reviews

Glassdoor has 43,399 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.