Best Buy reviews

The appointment schedule line is outsourced to non Best Buy employees who have no idea what’s going on in the stores. For example when our diagnostic systems were down, there was no way to communicate that to the appointment center so they kept sending people in for appointments. When I brought it up to management they said there was nothing they could do about it. The geek squad managers can never be there to help because since they’re so understaffed they always put them up at the podium for hours. You’ll often be pulled to cash registers because Best Buy again is very understaffed, not because people aren’t applying, but ALLEGEDLY because they just greedy and want to save their money. It would run so much better if they just hired the proper amount of people and communicated with call centers.

Management sucks because they don’t know how to manage people. They will ask you not do do something but they will be doing it. Schedule is always out two to three days ahead instead of one or two weeks. They don’t really have proper first day orientation or even training for you. Just throw you on the floor and you gotta suck it up. Job distribution is not clear that as an cashier we are forced to sell protection plans and different stuff. They want you to do “amazing” job by paying you minimum pay but don’t tell you what you have to improve every month as a personal growth development.