Best Buy reviews

3.6

59% would recommend to a friend

(41,794 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.6 out of 5 stars, based on 41,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

42K reviews
2.0
Aug 5, 2008
Recommend
CEO approval
Business Outlook

Pros

If you are in favor and have a senior leader backing you, BBY is very proactive at development. The leaders (Brad Anderson and Brian Dunn), I believe, are very ethical and committed to their employees. There are many smart people and a commitment to creativity.

Cons

Best Buy is split into four groups: Retail, Corporate, Consultants and Subsidiaries. The retail group is dominated by excessively competitive types who regularly violate their own ethical code to achieve career objectives. There is a great deal of hubris in this area and it will eventually lead BBY to ruin if left unchecked. The Corporate group are smart and capable, but for the most part also obsessed with whether they will be around in a month and their next career move. Senior leadership inked a deal with Accenture that gave too much control of key operational areas to a single entity, leading to a predictable level of conflict between expectations and deliverables. The integration of BBY's subsidiaries have been a failure, largely due to the lack of an effective merger and acquisition strategy, and the unchecked interference by one or all of the other groups above.

1.0
Aug 15, 2025
Recommend
CEO approval
Business Outlook

Pros

1. Industry standard compensation 2. Cabs (but very poor service) 3. Food (quality is poor, also not allowed to ask for more than 2 chicken pieces)

Cons

Feels like a toxic startup environment in India despite being a global brand. • Extremely poor work culture — managers, leaders, and HR lack empathy. • Rigid 3-day in-office requirement, even if you are unwell — otherwise, you are forced to take leave. • Office hours are officially 10 AM – 4 PM, but real work happens after hours: daily calls from 5:30 PM to 10–11 PM, followed by more work to resolve issues from those calls. • US managers work only until 3–3:30 PM their time but keep pushing work and pressure on India team members late into the night. • Cab service is unreliable and food quality is bad. • 90% of employees are just waiting to complete a year or get another offer (even with the same pay) to leave. • Work is mostly no-code tasks or migrations — little to no real learning or career growth. Feels more like being in school than in a professional engineering role. • Surveys are claimed to be anonymous, but feedback leads to direct confrontation from managers the very next week.

1.0
Dec 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Very good discounts on some products, decent discounts on many items. Good gym on premises. On site cafeteria with okay food.

Cons

The work environment is super toxic. They just let a bunch of “product owners” go because they wouldn’t work ridiculous numbers of hours trying to implement a deeply flawed and constantly changing strategic plan. A bunch of really good product owners have left recently, and more in mid-senior positions are actively looking to exit right now. The directors and VPs know there is a problem but they refuse to address it and just put more pressure on the rest of us. There are currently over 100 open positions between e-commerce and IT that they need to hire for, but are unable to. They are purposefully only listing some of the jobs because they know if they post all of them at one time they will legitimize what everyone is saying about what it’s like to work there: that it is terrible and so they can’t retain anyone who is any good, or they fire anyone who dares to speak up. It’s a massive popularity contest, and the person who sucks up the most wins. People talk a lot about supporting each other, but you can’t trust anyone. I am still working in the e-commerce department but I am trying to leave as soon as I can get a job that I’m really happy with. Read the other reviews: ask yourself, which reviews do you believe? The good ones or the bad ones. Who has more to gain? Management placing fake reviews to boost their glass door ratings, or employees who are actually upset about working conditions. Relatively low pay relative to other employers.

Viewing 13 - 15 of 41,794 Reviews

Glassdoor has 43,343 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.