Best Buy reviews

Like every other brick and mortar chain right now, Best Buy is pushing credit cards HARD. Memberships are far more important to them than actual product sold, and because of that associates are hounded incessantly to sell the credit card and totaltech membership, to the point of detracting from the customer experience. Like any position in low-level sales, there's a constant pressure to set aside empathy for the customer in order to sell more credit cards. This was easily the worst aspect of the job, which was otherwise actually on the more pleasant side of retail.

Especially compared to Amazon, the leadership is terrible. There is little vision. Despite doing way above what I was expected, I rarely received praise, and not even a hint at a promotion. You have to promote yourself. My friend did this, and then when it came time for layoffs, despite managers wanting him to stay, HR choose him for a layoff. (Hence, the reason for my give only 3 stars) There is also a lot of "silo" environment: each team existing for just themselves, and not really trying to help out. Last, I experienced incompetence with my manager, who wanted to completely change code in a bad way to achieve his pet goal. (He is not knowledgeable in my field, data.)