Best Buy reviews

3.5

59% would recommend to a friend

(41,828 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,828 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

42K reviews
4.0
Aug 10, 2016
Recommend
CEO approval
Business Outlook

Pros

The company and vendor so sorted discounts were fantastic. Bonus structure was great as well, especially when you have a team that works well together and exceed monthly goals. For a Leadership position it was the consistent learning and training we received on management of people to merchandising, inventory, budgets, YOY growth, marketing campaigns and how to effective run one sponsored by corporate or vendors. Upward mobility was decent if you were willing to relocate to a different state in your region or territory. For hourly employees, if they did their assigned tasks (which included e-learnings) the product trainings, induction training, sales training, Best Buy Culture training could make them into a great employee with great chances of upward mobility, or marketable for other jobs after college. 90% of the time hours were very flexible except around the holidays. They ultimately gave us an availability schedule and if that were put into the labor management system they could not be scheduled outside of their availability.

Cons

As a manager, work life balance was horrible. Even on my days off I would have conference calls, or emails that would require immediate attention. I understand being on salary and working 50-70 hours a week, but if you are scheduled off, then that should remain your time, not the company's. The district politics and promotions based on the buddy system instead of the most qualified candidate was out of control. A lot of people in our district were related which made it virtually impossible to get your own store. Plus no matter how hard you worked, how good your numbers were, even if you were #1 there always was a District Manager telling you how bad you're performance is. Never ever any recognition for accomplishments. Lastly, the goals set by corporate vs district expectations were difficult. If your FY budget is set be corporate at 2% over last year then that should be the set expectation, not the district changing the growth from 2% up to 5% YOY which makes the District expectations completely unattainable. Corporate just doesn't come up with these numbers wildly nilly, there are plenty of professionals up there that know what they are doing.

2.0
Aug 5, 2016

Sales Associate

Recommend
CEO approval
Business Outlook

Pros

Hardworking employees Large company leads to lots of customers Good discount Hours of operation are convenient Room for improvement

Cons

No commission Bonuses are lousy and getting smaller Sales requirements increase as benefits decrease Availability standards are too high for part time Favoritism plays a huge role in promotions

1.0
Jul 27, 2016
Recommend
CEO approval
Business Outlook

Pros

Other people in your department can be friendly. Break room used to have a Wii.

Cons

Favoritism. Pushed to sell (As a cashier). No movement in position or pay what so ever. Managers expect you to know all your products without training you or your co-workers. (Training consists of shadowing another employee for a day). At my store the policy was: "Train your own replacement" as every time you are in there now, staff has flipped. No pre-ordering games / product. Discounts on new, non open box / used / clearance items was deplorable (sometimes none). Not rewarded with anything more than a high 5 from your manager for blowing away all other employees. (Though the high 5 was genuine). No breaks some days (this is illegal by the way) because there was no other cashiers scheduled on the same day until 5 pm (I started at 9 am). When asked why I did not take a break apparently the front end manager was supposed to take my position for break and I was the one who needed to make it happen. Break room used to have a Wii, big screen TV, a couch and a table and enough chairs. They changed this later on for (wouldn't call them TVs) Monitors which displayed best buy stock and info. No place to sit and employees, male and female had no where to change. Specific situations: Was once scolded for not knowing the price of Rambo 2 on sale by a customer. When manager was told why a customer was scolding me, he said he knew the prices of all items in store. When further questioned he said he did not know the price either and that it was Quote: "I don't know, that's your job". The worst of all? I was asked to come in 2 weeks after my final day to be accused of and interrogated for theft / embezzlement of 6000$ CAD worth of Video games. This was a military style interrogation where I was nearly threatened with 'prospects of my immediate future'. I went in on good faith and they just stuck a shank in me and reamed that SOB.

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