Booking.com reviews

4.1

80% would recommend to a friend

(7,582 total reviews)
avatar

Glenn Fogel

71% approve of CEO

68% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,582 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Apr 14, 2017

Where Careers Go to Die

Recommend
CEO approval
Business Outlook

Pros

For people with very little work history, Booking.com can be a great experience. Starting your career here will expose you to a couple of fundamental concepts in the online business (such as how to run a basic A/B test), and you’ll get to meet people from around the world. Others who have potential to thrive here are ones who need the instant gratification offered by Conversion Rate Optimization. In terms of CRO, Booking.com enjoys a substantial amount of traffic on which people working in IT can easily access to run experiments. Financially, Booking.com will be fine for the foreseeable future. Finally, the work life balance in IT / Product is quite good (though this is partly because nobody seems to be passionate about the products they are building).

Cons

For anyone other than those mentioned above, including those with any measurable work history or those who enjoy building great products consumers love, you will almost certainly find Booking.com to be a nightmare. The company is very political, title-driven, obstinate in its way of operating, and arrogant because of its past success. From a product perspective, Booking.com leadership seems unable to think about doing anything that might take longer than one week to build. Apart from doing A/B tests, the company is also not very data-driven. As a result, people who rise through the ranks are often those most adept at playing politics, who spend a lot of time talking over people’s heads and trying to sound more intelligent and actionable than they actually are. Booking.com doesn’t hire particularly strong, well-rounded people, so many people, when encountered with the show pony, foolishly trust that the show pony knows what he or she is talking about. In the end, nothing of value for the Booking.com consumer gets done, causing great frustration for results-driven employees who genuinely want to build great products consumers will love. Financially, Booking.com employees are highly undervalued. The company pays extremely poorly compared to anywhere considered a major tech hub, but extremely well compared to Eastern Europe, where no significant tech presence exists. As a result, the company relies greatly on the intra-European income disparity (as well as the 30% ruling) in order to be able to say it pays a competitive wage. The reality is that any of the top talent at Booking.com could easily go to the US West Coast and earn at least 3x the salary. The comp structure is also incredibly one-sided (three-year cliff vesting on stocks is the legal maximum, and Booking.com takes full advantage of that).

1.0
Aug 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Food is not even that good to write as pro. Only pro is that Booking office is in Amsterdam. If you just want to sink your career while earning okayish money, Welcome to Booking.

Cons

Bear with me for the long list with Real Examples as well. 1. They live on experiments for everything which is the reason for not much feature development and You will just end up changing if conditions or so just small things. 2. They have an obsession with Perl which is the dinosaur Language. If you think well how bad can it be. Just google it man!!!! 3. This Company used to be great and had developed some awesome systems but that is not the case anymore. Any company mind you, any company can easily take it down with aggressive marketing and tech development. 4. You come in and run and talk around like stupids to people and again interviewing and begging them to take into their teams. 5. They will ramble about open culture and in fact people prefer their own team members to be of their own country people or races. So much for open culture. 6. About helpful culture and all, Noooo you keep pinging people here and no one replies. Never ever in my past 5 companies I saw this much hostile environment. 7. Do yourself a favour and don't ruin your life by coming here... In the end they don't even pay that well to be able to bear all this nuisance atleast. So, run for your life -------------------------------------------------------------- Example: Apparently these guys have an onboarding program which they boast about but actually is a complete waste of time, skills and resources. The so called OnBoarding Leads will tell you that they will find you the team and some even dislike the fact of you going and talking to people for teams. But apparently after weeks, they will be like what!!! You didn't find the team. Should I worry???? So, you have to able to read people minds before landing up here. Don't forget to take a course in Psychology and talking gibberish in case you do come.

1.0
Aug 5, 2018
Recommend
CEO approval
Business Outlook

Pros

- Good relocation and visa support

Cons

- Software Developers are second class citizens, they are seen as 'Developers' not 'Engineers'. - No CTO for more than a year, upper management is not addressing the present issues. They are just keep lying and avoiding challenging questions during AMAs. One example is: someone asked the leadership about why the glassdoor rating is so low? They have answered that the company have a good rating (3.1) and the reason it's not great is other departments. But when you filter reviews with keyword 'Developer' you will see the Development rating is 2.4 and actually this department is having the biggest problems. - Mid level management is terrible, you can find out designers/copy writers/hr people there. There was even a presentation from one of those about how to manage people whom you don't understand work of. They don't understand developers and just make life terrible for developers and during performance reviews you will get a random score thanks to these people. - Senior/principal developers are blocking all the innovation and company is stuck with old tech and a terrible set of tools. Propose a new language or start a new project and Perl dinosaurs will come after you and block your project. - There are no code reviews or unit/integration tests. Deployments are manual you have to spent hours and hours to deploy your changes and test everything manually. Development tools and environment is terrible. Mediocre developers are always there to break the development environment by pushing their codes without testing and they get away with this thanks you mid level management. - This company is not a tech company at all, you will see it's struggling around this all the time. The company tries to build new products and fails miserably. The containers infrastructure is being build for more than two years and they keep revamping it before reaching to the usable state. - Failures are justified with 'Learnings' all the time and there is no accountability. - People are very selfish and only think about their own interests because of broken performance evaluation and reward processes. The management is either failing to see this or they are doing the same thing. Product Owners will justify stupid, broken ideas that will keep them alive or help grow their head count. Manager of software developers will take stupid technical decisions even though they are incompetent just for their own good and result will be very bad for the company and developers working under them. Some developers will keep lying and coasting doing minimum work and their team will not get this, it will only frustrate other developers around. - Developer experience is terrible, no good tools/processes and also they install spyware on your computer to track everything you do. - There are also really good people around but they leave for better opportunities, the company is failing to retain the talent it has, only the worst people or people who are waiting to finish their 5 years to get a european passport will stay. - Most of my colleagues were depressed and I have seen lots of people going to a burnout leave. - There is no clear career opportunities, promotions depend on drinking buddies.

Viewing 31 - 33 of 7,582 Reviews

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