Booking.com reviews

4.1

80% would recommend to a friend

(7,598 total reviews)
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Glenn Fogel

70% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,598 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

8K reviews
2.0
Mar 8, 2013
Recommend
CEO approval
Business Outlook

Pros

Mostly nice mix of international colleagues Many training opportunities Cafeteria and social element. End of year party in Amsterdam is great. Not too formal (dress code etc.)

Cons

Seems to follow pure capitalist US style. Huge CEO pay and profits contrasted against poor salaries at lower levels. Various disappointing behaviour from middle management. Questionable practices with multiple 'trial periods', punitive sick day system, etc. Lot's of buzz words and hype. No corporate social responsibility or environmental program. Multiple interviews for even the most basic position.

2.0
Oct 12, 2012
Recommend
CEO approval
Business Outlook

Pros

One of the biggest pros to work at Booking.com, at least when I was there, was the people. At the time, we had a pretty strong leadership.

Cons

When I left the company, most of the leaders had left the company as well. At that time, the company lost its focus. The management started to add layers and layers of bureaucracy but still called it a "flat structure." At the time, there were Team Leaders, Über Team Leaders and Senior Team Leaders, making it clear that a hierarchy did exist. Most of these weren't able to manage people (even though many of them were great developers) what led to a great frustration. I've seen plenty of team leaders step down because they weren't valued, even if they gave everything they had to help the company. In the other hand, many yes-saying people just moved to the top of the food-chain.

1.0
Jul 25, 2012
Recommend
CEO approval
Business Outlook

Pros

Global company culture will increase your network, gathered so many friends worldwide after few years of working here!

Cons

No loyalty from company. When required to venture into new country markets, will package a good remuneration deal to lure you in. After 1 or 2 years into the job, management will hire cheaper locals who know nothing about company culture or product. Just because new inexperienced locals are cheap. And void your contract the next year. Or kill your morale by removing sick leave. No maternity leave for females. No advancement opportunities because your local manager is earning even lower than you! Company is not concerned that you exceed your targets, they just want to save on manpower costs.

Viewing 364 - 366 of 7,598 Reviews

Glassdoor has 9,147 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.