Booking.com reviews

4.1

80% would recommend to a friend

(7,582 total reviews)
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Glenn Fogel

71% approve of CEO

68% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,582 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Nov 3, 2018
Recommend
CEO approval
Business Outlook

Pros

Amsterdam; it's really all about living here Lunch Work life balance

Cons

After the CTO(Bank) left, company culture has fallen hard. Incompetent people got promoted(Directors) in management because smart people left the company and there was nobody senior enough to fill the void. Most of the Product owners are incompetent with no real world experience. Management subtly force people without a future to become TLs, to do their dirty work. Most of the engineering teams are led by designers who haven't wrote any code in their life. Nowadays, even copywriters are leading engineering teams :) Flexible hours is a lie as they will literally put your ratings to 4(Partially meets expectations) or 5(Needs immediate improvement), if you're late in just a few standups. Your technical expertise holds no value here. They don't need it and they're very open about it. HR is completely useless and will only support management decisions. Advice to people: Be very very very careful about selecting your Team Lead, it can make all the difference. Some guidelines I used to tackle that: - Shouldn't be a designer/user-researcher/copywriter; won't ever be able to understand your tasks - Should be actively involved in coding (ask his/her teammates about it; not him/her). Check git logs. - Should've more working experience than you (check LinkedIn, if no good companies there it could be a bad sign) - Should've atleast 5 years of corporate experience (don't count freelancing & self entrepreneurship ventures) - If talks too much random without getting on the point, bad sign! - If puts too much stress on communication then engineering, bad sign. - Should've empathy; find out how to judge that. This one's most imp.

1.0
Apr 29, 2018

Too late...

Recommend
CEO approval
Business Outlook

Pros

It used to be a good place.

Cons

The time has past, the company grew and now it is just yet another corporation. Leadership team gives political answers to important questions. Promotion through favouritism (a.k.a. drinking buddies) is there, in plain sight, and no one dares to say anything fearing retaliation and subsequent lost of their Visas. Well, what do you expect when the last two C-level executives were fired due to the same problem. Although, it is much harder to do anything against mid-level management, since the target on their backs is way smaller, even though this is the level that causes the most damage. Good developers, designers and product owners are forced to leave, since they know their market value and can only waste so much. This problem has been brought over and over again through "all hands" like events. But again, empty and vague answers triumphed. For the time being, there are much better places to work for.

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Booking.com Response
7y
Thank you for this feedback. We value our open, inclusive and supportive workplace. It disappoints us to hear about some of your experiences. For a promotion, any employee who has been in their role for one year with good performance reviews can apply. A manager does not have the ability to refuse any application outside of those cases. If you still feel that your concerns are not being heard, please contact your HR Business Partner or if you prefer complete confidential the ethcs & compliance helpline. It’s important that we hear directly from you so that we can intervene. This helps us ensure that our work environment remains positive, vibrant and welcoming for everyone. Many thanks, The People Team at Booking.com
1.0
Sep 26, 2016
Recommend
CEO approval
Business Outlook

Pros

The annual trip to Amsterdam was cool. All the employees are around the same age and everyone gets along. This is a great company for a young person looking for some experience and a great time.

Cons

The pay is really not comparable to other companies. It is much lower and I can see why the company is only able to hire new immigrants. One of the B.com values is to challenge each other. Whenever an employee challenges a manager, the employee is either spoken to or receives a written warning. Managers do not truly embrace the values of the company and only work on advancing themselves. One of the managers constantly tells her team to "play the game" and you will move up. Nothing else really matters". This is not very encouraging for someone that wants to work hard and be valued for their work. For anyone that does not want to "play the game" with this manager or any other manager, the only outcome is to leave. I understand why so many of my colleagues have left in the past few months. The managers are all Portuguese and constantly speaking in Portuguese. It creates an uncomfortable environment for the rest of the staff and many have raised concerns but it does not seem to effect them. It is inconsiderate as many of the employees speak other languages but they care to respect others and the managers do not. Managers have also spoken badly about employees that have left, calling them trash, worst, and many other names. I find this unprofessional and off putting. This is not a company I am proud to be working for and I find it difficult to respect my managers when they behave like this.

Viewing 37 - 39 of 7,582 Reviews

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