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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      4.0

      80% would recommend to a friend

      (7,599 total reviews)
      avatar

      Glenn Fogel

      70% approve of CEO

      67% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.2

      Work/Life balance

      4.2

      Compensation and benefits

      4.1

      Culture & values

      3.5

      Career opportunities

      3.4

      Senior management

      Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,599 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      1.0
      Jun 3, 2017

      Customer Service Executive

      Customer service executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ability to utilize my foreign language skills.

      Cons

      I did not get credit for cleaning up after other agents' incomplete work, which affected my stats. I resolved several customer service issues due to overbooking of accommodations. When I tried to escalate issues, in order to maintain my stats, I was reprimanded. It was a no-win situation. Some of the internal language lines were continually unavailable, when I tried to transfer calls in other languages.

      2.0
      Dec 16, 2016

      No real room to grow

      Digital producer
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Great people -Cool office environment -Data oriented company if that suits you

      Cons

      -Low pay -Not much room to grow, flat hierarchy -Little guidance from managers on things off Booking.com platforms

      1.0
      Sep 23, 2016

      WORST COMPANY EVER

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Office location - Free fruit - Free drink every last Friday of the month

      Cons

      - Friends politics - It seems to be at the High School - HR and Ethics&Compliance office don't do anything in case of mobbing/bullying except trying to help/cover the offender - Bonuses are not related to your performance, but on who are your friends within the company - Unqualified team leaders/managers that tend to promote ass-lickers and see qualified people as a threat

      Viewing 400 - 402 of 7,599 Reviews
      Related searches: Booking.com jobs | Booking.com salaries | Booking.com benefits | Booking.com interviews | Booking.com conversations
      ReviewsBooking.com reviews

      Glassdoor has 9,148 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.