Does Booking.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Booking.com employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Booking.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Booking.com?

80% of Booking.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Booking.com 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Booking.com?

Account Manager (727) , Customer Service Representative (493) , Customer Service Specialist (402) , Customer Service Executive (265) , Account Executive (228) , Software Engineer (178) , Customer Service (161) , Credit Controller (117) , Senior Account Manager (101) , Customer Service Guest Specialist (100) , Software Developer (92) , Team Leader (92) , Product Manager (70) , Customer Service Agent (65) , CSE (60)

What are the pros of working at Booking.com according to real employee reviews?

"Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." ((in 619 reviews)); "The recruiter of this company should be praised since I meet so many great people at work" ((in 602 reviews)); "As everybody says colleagues are great an the team is very multiculcural" ((in 528 reviews)); "Great culture and values which are part of the company's actions and not just words." ((in 511 reviews)); "Very good salary compared to Dutch companies (and Europe in general specially if you qualify for 30%)" ((in 365 reviews))

What are the cons of working at Booking.com according to real employee reviews?

"Management is bad very bad so so bad" ((in 473 reviews)); "Bad managers are very bad" ((in 254 reviews)); "Lack of company vision and poor leadership" ((in 103 reviews)); "No career opportunities in Zagreb" ((in 68 reviews)); "Too much favoritism and a lot of people running stuff didn’t know what they were doing" ((in 56 reviews))

What are employees saying about Booking.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Booking.com layoffs and their outlook for job security at Booking.com in 2026.

Booking.com reviews

4.0

80% would recommend to a friend

(7,599 total reviews)

Glenn Fogel

70% approve of CEO

67% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,599 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

8K reviews

2.0

Aug 23, 2014

Very low wages for freelance translators

Translator

Recommend

CEO approval

Business Outlook

Pros

You can work from home.

Cons

You will always be working. They expect a high amount of translations for small wages. No certified translator should put themselves through this.

4.0

Aug 21, 2014

a lot of fun and learning

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

exactly that: at the time I was there you got many opportunities to grow into different roles and learn fast. the company is packed with very nice people, young and dynamic.

Cons

compensation never inline with the amount of work, poor to non existing work/life balance (unless you live the booking life, with all events, trainings, activities and drinks with colleagues, you're not getting anywhere) and obsessive internal branding (with all the blue, DNA, conquering the world... it started to feel very fake).

4.0

Jun 18, 2014

Good for a bit but not a place for career if you've studied!

Customer service executive

Recommend

CEO approval

Business Outlook

Pros

Great benefits and incentives, great Christmas party in Amsterdam every year with all expenses paid. Fast growing company. Fresh fruits, coffee,tea and meals everyday. Work colleagues are great and meeting people from all over the globe.

Cons

Boring job. Little chance of promotion, brain washing. Repetitive work everyday. There is no room for advancement as everything is micromanaged by management. Meaning merit will not get you promoted but popularity or 'visibility on the floor' to use the company jargon. If your team leader does not like you, you're stuck in your position. Promotions only offered to the incompetent brown nosers

Booking.com Response

11y

Thanks for the direct feedback; we're working hard to make improvements.

Viewing 409 - 411 of 7,599 Reviews

Jobs at Booking.com

Booking Home Account Manager, Acquisitions

Product Manager - BDX IAM

Vereinigte Staaten von Amerika

Booking.com

Booking.com reviews

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Reviews by job title

Very low wages for freelance translators

a lot of fun and learning

Good for a bit but not a place for career if you've studied!

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