Booking.com reviews

4.0

79% would recommend to a friend

(7,607 total reviews)
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Glenn Fogel

69% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,607 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

8K reviews
4.0
Mar 21, 2019
Recommend
CEO approval
Business Outlook

Pros

PTO is pretty good could be a little better, Smaller office setting in this position, you map out your day for the most part, pretty flexible when you need to adjust your workday. Current managers in this office are super helpful. There are some managers that work well with those that have disabilities that are not physical. Can be super fun to work for. The quarterly bonus is amazing, thank you for having that. Great medical benefits! Free FOOD and snacks! Company parties are amazing and a good chance to relax.

Cons

Started in the call center and they are not always as kind as they appear at first. While diverse they need to work on emotional sensitivity with those that have mental disorders. They do not really show much concern in this area both at the manager level and HR level. US locations are forming more and more like corporate America and losing the fun factor it had when I started. Very little structure at this level and no training structure.

3.0
Jan 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Work life balance, PTO, create your own travel schedule

Cons

Direction fluctuates from local to headquarters every quarter. There is no ownership over KPIs, everything comes from upper management. Very micromanaged

1.0
Oct 22, 2018
Recommend
CEO approval
Business Outlook

Pros

you get pretty decent money for a call centre

Cons

the people who work here are rude, condescending, stupid, lazy...did I mention rude? the management couldnt manage their way out of a cardboard box

Viewing 592 - 594 of 7,607 Reviews

Glassdoor has 9,158 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.