Booking.com reviews

Hiya, thanks for your review, although I am clearly disappointed by how you are feeling about your time with us. The first thing I would say, is that if you would like to discuss any of your concerns with me, I'd be happy to talk this through with you. Drop me an email and we can get in touch. I'm not sure how long ago you worked for us but from the sounds of it, it was some time ago. Otherwise, you'd be aware that we have replaced the vast majority (if not all) the kit / screens in Sunny House. You'd also know about the significant focus on training and development we have placed over the last 6 months and the progress we are making there. If you have concerns about the managers as you describe please do let me know I would genuinely like to understand what you are referring to. Finally, the thing about Glassdoor, is it is not the Management selling the business, it is your former colleagues. From the feedback that they have given they clearly don't agree with all of the points that you have made here but it is their views and thoughts that they post not mine or the management. I also have to point out the similarity of your review to ones we have received on the 12th and 13th Dec. I'm sure I am reading too much and I'm always happy to receive feedback, good or bad we do seem to have had an outbreak of the same rating, same pros, same cons that focus on management, training and "bigging up" the business. I'm sure it's just a coincidence. Thanks again for your feedback, my offer to talk is genuine. I hope you have found a business that you are happy to work in. All the best Ryan

Hi and thank you for your review although I am clearly concerned about what you have had to say. If you feel this strongly, I would really encourage you to contact me so that we can discuss this. I am not going to pick up on all of your points, some of which I find quite offensive. Clearly most of your former colleagues who have posted on Glassdoor don't agree. However, I do have to pick up on your comments re the Talent Team. I have no idea what you mean about decorative and clearly you have some issues (again I am happy to discuss) but I do have to point out that this year, they have bought nearly 300 new colleagues into the business, with a similar number in the pipeline next year. I would challenge that being decorative. Thanks again, please do get in touch, I hope to hear from you soon and I wish you well with your future career. Many thanks Ryan