Booking.com reviews

*Call Centre Jobs are all pretty stressful after a while *Carrer progression is still poor due small office *Some HR procedures still need to be made clearer and more consistent *Holiday process isn't smooth due business needs *Other Call centres in BCN have better salaries

It got very strict which made agents very stressed and people started leaving. The benefits provided by the company no longer mattered because people were unhappy coming to work. Applying for an internal position is quite easy but you will need the support from your TL. However, they always already know who they want to hire but will continue having interviews for the sake of it. Booking.com is supposed to be a very relaxed company and you can wear practically anything to work as long as it's decent enough. A lot of internal candidates get rejected because they do not look presentable "wearing slippers at work" which is ridiculous. There's always lots of negative gossips going around making the environment so intense & awkward. Some team leads are pure toxic , either trying to make your life miserable or trying to make theirs better at the expense of yours. The company is looking at the money at the moment & not too much on the employee's welfare anymore. Hence, the huge pressure.