Booking.com reviews

4.0

79% would recommend to a friend

(7,602 total reviews)
avatar

Glenn Fogel

69% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,602 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

8K reviews
4.0
Jun 11, 2018

Tevreden

Recommend
CEO approval
Business Outlook

Pros

Culture, internal learning program, lunch,

Cons

I would say nothing for me

4.0
Jun 8, 2018

friendly atmosphere

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay rate comparing to CS role in other companies friendly people

Cons

a lot of miscommunication regarding new features that are introduced to clients

4.0
Jun 6, 2018

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People, opportunity to develop. Great facilities

Cons

Shifts could be better.

avatar
Booking.com Response
8y
Hi and thanks for your feedback I'm glad you think it is a great place to work. I take from you comment you work in Customer Service. It is always a tricky balance as we serve customers around the world 24/7 365, shifts are a natural part of our operation. I hope the shifts though are as described when you joined us and if you have a particular challenge then please speak to your manager or the People Team. We go to lots of effort to make the shifts as colleague friendly as possible but we do need to be there when our customers want us, that's the nature of the business we are in. Thanks though for your feedback, that's how we will learn and get better - Ryan
Viewing 7039 - 7041 of 7,602 Reviews

Glassdoor has 9,151 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.