Does Booking.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Booking.com employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Booking.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Booking.com?

80% of Booking.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Booking.com 4.3 out of 5 for work life balance, 4.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Booking.com?

Account Manager (725) , Customer Service Representative (491) , Customer Service Specialist (402) , Customer Service Executive (265) , Account Executive (228) , Software Engineer (176) , Customer Service (160) , Credit Controller (117) , Senior Account Manager (101) , Customer Service Guest Specialist (100) , Software Developer (92) , Team Leader (92) , Product Manager (70) , Customer Service Agent (65) , CSE (60)

What are the pros of working at Booking.com according to real employee reviews?

"Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." ((in 622 reviews)); "The recruiter of this company should be praised since I meet so many great people at work" ((in 578 reviews)); "Great culture and values which are part of the company's actions and not just words." ((in 530 reviews)); "As everybody says colleagues are great an the team is very multiculcural" ((in 519 reviews)); "Good work life balance and a lot of smart people to work with and learn from." ((in 354 reviews))

What are the cons of working at Booking.com according to real employee reviews?

"Management is bad very bad so so bad" ((in 481 reviews)); "Bad managers are very bad" ((in 262 reviews)); "Lack of company vision and poor leadership" ((in 102 reviews)); "No career progression at all" ((in 72 reviews)); "Too much favoritism and a lot of people running stuff didn’t know what they were doing" ((in 62 reviews))

What are employees saying about Booking.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Booking.com layoffs and their outlook for job security at Booking.com in 2026.

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Booking.com

Part of Booking Holdings

Booking.com reviews

4.1

80% would recommend to a friend

(7,591 total reviews)

Glenn Fogel

71% approve of CEO

68% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.3

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.5

Senior management

3.5

Career opportunities

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,591 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

4.0

Jun 12, 2016

Account manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

World leader, good place to start working

Cons

Really fast growing which makes turn goals every quarter

5.0

Jun 8, 2016

Great place to work

Customer service executive

Recommend

CEO approval

Business Outlook

Pros

Days just pass by fast when you are working, all the benefit such as travel card, chance to earn bonus, nice work environment and good lunch

Cons

Angry customers who blame you for every negative thing they have in their life, quite fast pace training left me feeling that I'm not ready for real work but

5.0

Jun 8, 2016

B.Empowered

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Booking.com empowers you to make decisions and do what is necessary to do your job. The hard working and humble work culture is something that really fits me.

Cons

Booking.com is still growing really fast. due to the size it is impossible to know everyone even in your own team.

Viewing 7375 - 7377 of 7,591 Reviews

Jobs at Booking.com

Product Manager - BDX IAM

Vereinigte Staaten von Amerika

$171K - $190K /yr

(Employer provided)

View job

Account Executive - San Francisco