Question 1

Does Booking.com pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Booking.com employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Booking.com. This rating has improved by 2% over the last 12 months.

Question 2

How satisfied are employees working at Booking.com?

Accepted Answer

80% of Booking.com employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Booking.com 4.3 out of 5 for work life balance, 4.1 for culture and values and 3.5 for career opportunities.

Question 3

What are the top reviewed jobs at Booking.com?

Accepted Answer

Account Manager (725), Customer Service Representative (491), Customer Service Specialist (402), Customer Service Executive (265), Account Executive (228), Software Engineer (176), Customer Service (160), Credit Controller (117), Senior Account Manager (101), Customer Service Guest Specialist (100), Software Developer (92), Team Leader (92), Product Manager (70), Customer Service Agent (65), CSE (60)

Question 4

What are the pros of working at Booking.com according to real employee reviews?

Accepted Answer

"Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." ((in 623 reviews)); "The recruiter of this company should be praised since I meet so many great people at work" ((in 575 reviews)); "Great place and colleagues that helped me throughout my internship" ((in 529 reviews)); "Great culture and values which are part of the company's actions and not just words." ((in 527 reviews)); "Very good salary compared to Dutch companies (and Europe in general specially if you qualify for 30%)" ((in 368 reviews))

Question 5

What are the cons of working at Booking.com according to real employee reviews?

Accepted Answer

"The HR people don't do heir work; the management is poor and thinking of retirement." ((in 472 reviews)); "Bad managers are very bad" ((in 261 reviews)); "Lack of company vision and poor leadership" ((in 104 reviews)); "No career opportunities in Zagreb" ((in 71 reviews)); "Too much favoritism and a lot of people running stuff didn’t know what they were doing" ((in 62 reviews))

Question 6

What are employees saying about Booking.com layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Booking.com layoffs and their outlook for job security at Booking.com in 2026.

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