Does Booking.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Booking.com employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Booking.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Booking.com?

80% of Booking.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Booking.com 4.3 out of 5 for work life balance, 4.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Booking.com?

Account Manager (723) , Customer Service Representative (491) , Customer Service Specialist (402) , Customer Service Executive (265) , Account Executive (228) , Software Engineer (176) , Customer Service (160) , Credit Controller (117) , Senior Account Manager (101) , Customer Service Guest Specialist (100) , Software Developer (92) , Team Leader (92) , Product Manager (70) , Customer Service Agent (65) , CSE (60)

What are the pros of working at Booking.com according to real employee reviews?

"Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." ((in 660 reviews)); "The recruiter of this company should be praised since I meet so many great people at work" ((in 586 reviews)); "Great place and colleagues that helped me throughout my internship" ((in 515 reviews)); "Great culture and values which are part of the company's actions and not just words." ((in 513 reviews)); "Salary is good and bonus (usually) is good." ((in 373 reviews))

What are the cons of working at Booking.com according to real employee reviews?

"Management is bad very bad so so bad" ((in 474 reviews)); "Bad managers are very bad" ((in 256 reviews)); "Lack of company vision and poor leadership" ((in 101 reviews)); "Too much favoritism and a lot of people running stuff didn’t know what they were doing" ((in 66 reviews)); "Career opportunities are limited once you’re lower career level" ((in 61 reviews))

What are employees saying about Booking.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Booking.com layoffs and their outlook for job security at Booking.com in 2026.

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Booking.com reviews

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4.1

80% would recommend to a friend

(7,582 total reviews)

Glenn Fogel

71% approve of CEO

68% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.3

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.5

Senior management

3.5

Career opportunities

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,582 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

5.0

Sep 5, 2013

Best employeer ever

Account manager

Recommend

CEO approval

Business Outlook

Pros

Young Team, good atmospher at the office, good location of the offices, friendly management, a lot of trainings, International coworkers/experience

Cons

Goals set very high, to low bonus

4.0

Jul 23, 2013

Really a good company and growing good

Perl developer

Recommend

CEO approval

Business Outlook

Pros

Wide opportunity to work in different team...

Cons

some of the teams require more structuring.

5.0

Jun 23, 2013

Great company. Great product.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Opportunities for development, learning and growth.

Cons

I don't see any ons at the moment

Viewing 7570 - 7572 of 7,582 Reviews

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