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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      4.1

      80% would recommend to a friend

      (7,594 total reviews)
      avatar

      Glenn Fogel

      70% approve of CEO

      67% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.2

      Work/Life balance

      4.2

      Compensation and benefits

      4.1

      Culture & values

      3.5

      Career opportunities

      3.4

      Senior management

      Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,594 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      2.0
      Mar 2, 2018

      A great place for fluff

      Computer programmer
      Recommend
      CEO approval
      Business Outlook

      Pros

      * People are generally nice and pleasant * Still some enthusiasm from the younger members of staff * Office is in a good location of you're a fan on public transport * Money to burn

      Cons

      The razzle dazzle used to sell the job doesn't come close to what it actually is. Its something thats sold as a unicorn that poops diamond studded gold bars that taste amazing but its actually closer to Mr Blobby land. * Tech stack drags this place down massively. * Documentation - "dont need that mate, just ask some one" * Fancy meeting rooms - they look pretty but are some of the most uncomfortable and difficult to use rooms going. examples: "new york" and "hover cars" have glass/perspex seating. its uncomfortable to sit on those for an hour. There are cushions though, but they slip around on the shiny surface. "park" - park benches. Those slats hurt. * "we've always done it this way" - leads to 5 year old fudged nonsense running the show * it takes weeeeks to get anything done. * wont use modern stuff * facebook for work - Its gets rammed down your throat. On a side note; who designed the gents toilets ? i'd have to brush past people using the urinals to get to a stall. Honestly not trying to catch a glimpse!

      avatar
      Booking.com Response
      8y
      Hiya, thanks for your review although I I think you may have been hanging around with unicorns judging by some of your comments. One of your Pros is money to burn which is absolute cobblers I'd love to know where you think this is the case as whilst we are a fast growing business we are also very profitable (unlike many tech businesses) so your comment is interesting and not what I see. We do have some tech legacy (show me an established tech business that doesn't) but we also have a very clear plan to address it. If you've not seen the CEO or LT, then you obviously couldn't be bothered to turn up to the 1/4ly All colleague updates, or the weekly updates from Ian or the regular tech updates. I'm not sure where you have gone to work but I wish you and Mr Blobby every happiness on cloud cuckoo land. Thanks Ryan
      2.0
      Jan 2, 2018

      Operations Coordinator of Global Accounts

      Operations coordinator of global accounts
      Recommend
      CEO approval
      Business Outlook

      Pros

      I will say this, I build friendships that will be in my life forever. That is the best pro I have for working at this place for 8 months total. You get company monthly happy hours and catered food as well as food in the fridge. Benefits are decent. This team is different than all the other teams at Booking, do your research, or ask the right questions during your interview process or you will be upset to what you walked into.

      Cons

      This Team's Management is a disaster, disgusting and beyond words I can describe. You have to want to work with managers who do not support you and you are left alone to figure it out, your own managers will not know the answers for the simplest things. Do not expect empathy from managers because you will not receive it, these managers are friends outside of work and will talk behind your back, you can not trust them. I have worked for fortune 500 companies and was never treated the way I was here. You are overworked, underpaid and not appreciated by your own team managers. Also if you want to grow within the department, don't even think about it because you will have to go into the sales department to move up.

      1.0
      Sep 6, 2017

      Account Manager

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Travel Opportunities and complimentary food/outings.

      Cons

      THE REVIEWS ARE ABSOLUTELY TRUE! Booking.yuck; Senior Management is extremely unprofessional. Your peers and the company will be tolerable, however, you will be over worked and under paid; they give you food to compensate. This office is a complete disaster. Though, it is a multi-cultural office, speaking in other languages in front of others is rude. If the companies primary language is English; USE IT! Do not have a voice because it will be silenced. A very reactive environment though they claim to be pro active. This place operates like a call center. Great for new immigrants that have been exposed to sub par working conditions and have low expectations. Benefits are awful and minimal. Staff are young and docile. DO NOT WASTE YOUR TIME!!!

      Viewing 259 - 261 of 7,594 Reviews
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      ReviewsBooking.com reviews

      Glassdoor has 9,141 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.