Booking.com reviews

4.1

80% would recommend to a friend

(7,582 total reviews)
avatar

Glenn Fogel

71% approve of CEO

68% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,582 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Nov 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Quite frankly, the only pro is that they will hire almost anybody, so if you have just landed to the Netherlands and you absolutely need to find a job, they will provide one for you, albeit with the lowest salary available in the country.

Cons

The salary is extremely low, the management is extremely lame. The only way to make a career to make facebook friends with the management which, in turn, suffers by an absolute lack of preparation whatsoever. The environment is extremely stressful, they try to squeeze every possible drop of life from you without providing the necessary tools. There is no investment on the customer care department, there is no training, they do not improve your knowledge in any way. There are a lot of actual and former employees with legal issues with the company, even when you finally earn (by law, after the 3rd renewal) a permanent contract, they do not hesitate to fire you or to put you in the condition to resign, which is of course illegal. Proof of it is the number of legal actions that Booking.com lost against former employees in the last years, and counting. Furthermore, working here doesn't improve your CV, everybody in the Netherlands knows that this company does not add anything to your previous experience. There is no way to stimulate your creativity, actually whenever you try to come out with something new you are pushed away by the laziest management I have ever seen. Everybody's level of incompetency is upsetting. I have been lucky enough to find another job, and I will not look back at them anymore.

1.0
Dec 2, 2018
Recommend
CEO approval
Business Outlook

Pros

- Relocation package is good. If you eager to leave your third-world country this is an option. - Subsidized lunches are good. - You can meet a few smart people there. Will find x5 more idiots though... - Work-life balance is good - you can do nothing for many months and no one will notice it. - Good salary and bonuses according to the local job market(which is very bad) - If you always wanted to play a "House of cards" IRL this is your chance! Don't read further, apply immediately.

Cons

First of all, I beg you to believe and I swear everything you may read in negative reviews here is absolute truth. If still you decide to join after this please have a clear understanding of why you are doing this and always keep in mind a backup plan in case you realize you can not stand it anymore. - The company doesn't make any profit because of successful tech products. The only things that make it work are lack of competition, heavy usage of dark patterns and google ads. Obviously, if you don't have a need in tech people who can do more than moving buttons around a form you don't want to waste your money and efforts for them. I believe this attitude is the main driver that leads to all the ugliness Booking has inside. - The middle management is deeply rotten. All around the company, you will find managers and product owners who only care about what is good for them to get a bonus or a promotion and don't care if these actions make sense for the company. No need to say they will evaluate you in terms if you are helping them to achieve these goals. - The first line managers aka Team Leads is nothing better. At one point a couple years back anyone who was willing to be a team leader was promoted. As you can imagine this led to many brown-nosers in TL position. Nowadays it is normal to see former UI designers and copywriters leading dev teams. Obviously, they have no clue what their people are doing and how to assess their work. - The higher management is either dumb or, what is most likely, don't care about this issues while cash-flow keeps going. - Almost any manager or product owner will retaliate over your badly in case you disagree with them. Don't worry, they will do this without violating the code of conduct. And believe me, they will make your work life miserable from that point - A noticeable part of your compensation is a bonus which is not guaranteed and can be cut off by a wish from anyone from your management line. - The company is corporate "nonsense" driven. From higher management, you will never hear anything except politically-assured answers(which are usually not the answers). For the middle management, you will easily notice a huge difference between what they say and what they do. - No need to say your technical skills and achievements worth nothing at Booking. Most likely you also won't learn anything new. After a few years there no decent tech company will hire you. - I will not elaborate on this but here is a huge amount of politics on every level. - There are quotas in recruitment and promotions. Which may be good for you if you are a girl. - Recently started a cost-cutting which is nothing good. No one knows which benefit will disappear the next month. - Local Amsterdam job market is very bad. You will hardly find a company who can pay you comparable to Booking, which makes you sit in a golden cage if you were committed to this move. Booking knows this so they will squeeze all the forces out of you until you are empty, then they will throw you away.

2.0
Sep 3, 2018

Stay away

Recommend
CEO approval
Business Outlook

Pros

Good relocation package. If you want to move to Amsterdam, you can accept their offer, work for 1 year and then leave.

Cons

Is not a technology company and admits it. Only reacts to competitors, is not proactive. Has an uninspiring CEO and cannot find a CTO for over a year. Outdated tech stack, with tooling to match. Outdated defenders of tech stack who prevent any and all efforts of modernizing it. Recently started to cut costs, which is always a bad sign. Leadership team does not admit to any problems and acts like everything is perfect. Favoritism is commonplace and promotion process is broken.

Viewing 25 - 27 of 7,582 Reviews

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