Booking.com Software Developer reviews

3.7

74% would recommend to a friend

(260 total reviews)
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Glenn Fogel

45% approve of CEO

50% positive business outlook

Software Developer employees have rated Booking.com with 3.7 out of 5 stars, based on 260 company reviews on Glassdoor. This indicates that most Software Developer professionals have a good working experience there. Booking.com is rated in line with the average (within 1 standard deviation) by Software Developer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

260 reviews
3.0
Nov 27, 2018
Recommend
CEO approval
Business Outlook

Pros

- Very international environment, many smart people from around the world - Good compensation and benefits - Support for you and your family with relocation and paperwork - Many opportunities for quick career growth (if you want it) - Very good office location - Good office facilities, cafeterias, cheap lunches, free snacks and fruits - Many projects to choose from (depends on a manager) - Agile attitude without too much of the methodological nonsense - Flexible working hours (not for everyone) - Various events at the office - Hotel discounts PS Things might have changed since 2016.

Cons

(This is a summary of a review I wrote before, and then deleted out of fear. I will let this one stay). When people scream "Booking can destroy your life!" on this and other websites, it's not an exaggeration. If you cross the company (and you won't even know it at the time), the retaliation will be absolutely insane. The abuse I experienced during and after my employment is unbelievable, and to this day I'm afraid to share the details publicly. Before Booking I was a traveller and a developer, now I'm unemployed for almost 3 years, with no opportunity to lead normal life at all. The level of cynicism is what makes Booking special, compared to other giant companies. Your colleagues will write blog posts about "empathy" and "kindness" while simultaneously helping to turn every day of your life into a nightmare, both online and offline. Once you are The Enemy, there are no limits. They will mock any illness or disability you or your family members had. All of your internet searches, social media posts, online purchases, email etc. will be presented in some negative light and used against you. Even if you've been a good colleague and a friend all this time, the Ministry of Truth will make sure nobody believes you (popular fairly tale cover stories for employees leaving abruptly are burnout and depression). In the end you won't be able to prove a thing - people aren't so stupid to say your name explicitly while abusing you. Any supporters will be silenced and any friendships destroyed. The negative effects will continue long after you've been forced to quit. To be fair, they will give you a good-bye bonus, to make sure you have enough money to move out of the country, if you are an expat. It's a five-star company if money is all you're after, but zero-star if you want to have a meaningful life in the process. You can succeed if you disconnect you private and work life *completely*. No personal devices, accounts, conversations, phone calls at the office. No friendships at work. No work in your free time. Be a good 9-to-5 citizen and everything will be fine. I'm aware how different this sounds from the official company mantra about openness, care, inclusiveness. The company has deep roots with some rich folklore and is well-known for its parties, but the start-up days are long gone. What's left is propaganda and a shiny image. Don't trust that image: Booking is a multi-billion giant and has enough money to do anything it wants with your life, including taking away your most fundamental rights to privacy, safety and security. Most likely it won't happen to you, but it can. Be aware.

1.0
Nov 22, 2018
Recommend
CEO approval
Business Outlook

Pros

Some great co workers Nice office

Cons

Turnover of high skilled people is high, low skilled people can stay forever MVP is all the company cares about. Then on to the next project, sometimes projects don't even get to MVP but are released in bad shape Unethical behavior at all levels of the company. The ethics ambassador program is a tick-box exercise to claim they are ethical. Dark patterns are used throughout the company Low pay and benefits compared to other companies in Manchester. HR will even demean people who speak up on the issue and insult other companies to ensure people don't leave. There are better jobs, better pay, better benefits in Manchester - the 'BookingGo is so great no one else around can match us' is a lie.

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Booking.com Response
7y
I’m obviously disappointed with your feedback which I understand is a culmination of the 3 years you worked with us. To get to the heart of the issues you raised: our group across the world are relentlessly focussed on “the right results, the right way”, we have ethics ambassadors throughout the company, conduct regular training with all colleagues and have an anonymous on line reporting facility for colleagues to report anything that they are concerned about a so I dispute your assertion that we are an unethical company, we do not endorse “tick box” initiatives. With regards to pay and benefits, we are working in a very competitive and fluid market for talent. I know that people don't always believe me but we continue to benchmark salaries and benefits packages as a matter of course, the same way that other employers in the area do & there will be even more enhancements in our 2019 offering to all colleagues. I disagree with you about us being an MVP absorbed company, this has never been further from the truth but we do have to make sure that we are focussed on the right things that will drive our business and do the right thing for our customers. On a final note, the people team (HR) are genuinely focused on making a difference to colleague’s experience in the workplace I am disappointed that you think they would demean people. If this happened to you, during your employment and you wish to discuss please contact me directly I’d be happy to discuss this with you on a 121. I do wish you well in your future career. Ryan.
1.0
Nov 3, 2018
Recommend
CEO approval
Business Outlook

Pros

Amsterdam; it's really all about living here Lunch Work life balance

Cons

After the CTO(Bank) left, company culture has fallen hard. Incompetent people got promoted(Directors) in management because smart people left the company and there was nobody senior enough to fill the void. Most of the Product owners are incompetent with no real world experience. Management subtly force people without a future to become TLs, to do their dirty work. Most of the engineering teams are led by designers who haven't wrote any code in their life. Nowadays, even copywriters are leading engineering teams :) Flexible hours is a lie as they will literally put your ratings to 4(Partially meets expectations) or 5(Needs immediate improvement), if you're late in just a few standups. Your technical expertise holds no value here. They don't need it and they're very open about it. HR is completely useless and will only support management decisions. Advice to people: Be very very very careful about selecting your Team Lead, it can make all the difference. Some guidelines I used to tackle that: - Shouldn't be a designer/user-researcher/copywriter; won't ever be able to understand your tasks - Should be actively involved in coding (ask his/her teammates about it; not him/her). Check git logs. - Should've more working experience than you (check LinkedIn, if no good companies there it could be a bad sign) - Should've atleast 5 years of corporate experience (don't count freelancing & self entrepreneurship ventures) - If talks too much random without getting on the point, bad sign! - If puts too much stress on communication then engineering, bad sign. - Should've empathy; find out how to judge that. This one's most imp.

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