Oct 19, 2018
Booking.com Response
7yHello, I can see you’ve been with us for over a year and during that time, you’ll have seen us do a lot of things well, but am disappointed that your take is focused on us being “short sighted”, so am happy to talk about that, because I don’t want you or any other colleague feeling that way. We’re a commercially focussed business and I think that’s the right way to be, but we’ve never stopped thinking and innovating our Taxi division and our insurance product being just two examples. It's true that we have some old tech but as you'll be aware we are replatforming as we speak. Let me reiterate, the opinions of all colleagues, Engineers, Customer Service Advisors, Email marketeers and beyond is fundamental, as you know we proactively ask everyone for feedback on ideas within the business, their level of engagement and how they’d like our new building to look. If you’re feeling that your opinions are discounted, please grab a coffee and a chat with your Manager, Director or me, because your contributions are valid to us all. We’ve always & will continue to benchmark salaries across the industry and as new companies move into Manchester because it’s important to us that salaries are not below par. Again, if you’d like to talk about this, pls reach out to me or another member of our people team. Cheers, Ryan.