Short sighted company - Software Engineer Booking.com Employee Review

2.0
Oct 19, 2018
Recommend
CEO approval
Business Outlook

Pros

Great people to work with Free breakfast

Cons

It seems the only focus of the company is make quick money in the short term without improving the product. In fact lot of the logic of the business is still based on a dreadful legacy system that is very costly to maintain. New projects that should be the core of the new improvements are understaffed. The opinion of engineers are completely dismissed by management when is time to set the strategy and that create requirements that are almost impossible to achieve with this old legacy system. The management change primary focus every 2/3 quarters making really difficult to achieve something meaningful. There is almost no room for career and salary improvement. In particular, the salaries are sub par compared with the industry.

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Booking.com Response
7y
Hello, I can see you’ve been with us for over a year and during that time, you’ll have seen us do a lot of things well, but am disappointed that your take is focused on us being “short sighted”, so am happy to talk about that, because I don’t want you or any other colleague feeling that way. We’re a commercially focussed business and I think that’s the right way to be, but we’ve never stopped thinking and innovating our Taxi division and our insurance product being just two examples. It's true that we have some old tech but as you'll be aware we are replatforming as we speak. Let me reiterate, the opinions of all colleagues, Engineers, Customer Service Advisors, Email marketeers and beyond is fundamental, as you know we proactively ask everyone for feedback on ideas within the business, their level of engagement and how they’d like our new building to look. If you’re feeling that your opinions are discounted, please grab a coffee and a chat with your Manager, Director or me, because your contributions are valid to us all. We’ve always & will continue to benchmark salaries across the industry and as new companies move into Manchester because it’s important to us that salaries are not below par. Again, if you’d like to talk about this, pls reach out to me or another member of our people team. Cheers, Ryan.

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
1w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, make your own schedule

Cons

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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