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      British Airways

      Part of International Airlines Group

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      British Airways reviews

      3.7

      63% would recommend to a friend

      (3,706 total reviews)
      avatar

      Sean Doyle

      78% approve of CEO

      61% positive business outlook

      Ratings by demographic groups

      British Airways has an employee rating of 3.7 out of 5 stars, based on 3,706 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

      Reviews by job title

      4K reviews
      2.0
      Dec 12, 2015

      British Airways

      Executive club support agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      The travel benefits were really nice. I could fly from Florida to Puerto Rico and only pay taxes. Sometimes during check in we were given cabin up grades for little to no money.

      Cons

      Pay was below the industry standard, medical benefits were awful and quite expensive. Since we were considered Flytele, subsidiary we did not give the British Airways pay and bonuses

      3.0
      Dec 11, 2015

      Executive Support Agent

      Executive support agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are really nice and everyone's friendly. Everyone helps each other out when it's comes to shifts and helping you if you stuck on something. The have right to request (after six months) which is great if you want set hours aslong as the company think it's okay and suites business needs. I worked 4 days doing 10 hour but always had Thursday, Friday and Saturday Off If you love talking about travel and airlines this is a good place to start your career. You also get to fly down to Heathrow in training which is fun.

      Cons

      The wage isn't the best for the amount of stress you have to cope with, £16,300 pa basic. Plus Shift Allowance & PRP at £105 a month. The Office is way out of Manchester centre centre and traffic is a nightmare, 3 year waiting list for car parking space but the grounds are nice. Food is basic in the canteen and offices are either cold in winter or hot in summer. Staff travel isn't all that unless your a TL or Management. Unless your going to a destination with ATLEAST 3 Flights a day don't risk going if your new to the company, wait till you have your J Class Tickets. (After 5 years) .. I was stuck in Vegas for 2 days and no jump seat available and it turned out to be an expensive holiday. Some Team Leaders are all very clicky and rude and don't seem to care about there agents, instead they are to busy focuses on Call Stats and finding one on the floor is impossible as they love their meetings.

      3.0
      Dec 8, 2015

      Cabin Crew

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary and benefit is not bad

      Cons

      Shift work and having to work nights can be tiring.

      Viewing 3478 - 3480 of 3,706 Reviews
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      ReviewsBritish Airways reviews

      Glassdoor has 3,998 British Airways reviews submitted anonymously by British Airways employees. Read employee reviews and ratings on Glassdoor to decide if British Airways is right for you.