Does British Airways pay their employees well?

According to anonymously submitted Glassdoor reviews, British Airways employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at British Airways. This rating has been stable over the past 12 months.

How satisfied are employees working at British Airways?

63% of British Airways employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated British Airways 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at British Airways?

Cabin Crew (765) , Customer Service Representative (139) , Mixed Fleet Cabin Crew (116) , Cabin Crew Member (100) , Customer Service Advisor (58) , Aircraft Mechanic (55) , Customer Service Agent (53) , Airline Pilot (49) , Flight Attendant (44) , Customer Service (40) , Project Manager (40) , Ground Operations Agent (35) , Manager (35) , Customer Service Manager (33) , Pilot (30)

What are the pros of working at British Airways according to real employee reviews?

"Great colleagues to work with I spent 28 years there and enjoyed it except for the last 18 months" ((in 177 reviews)); "Great to travel and meet great people" ((in 163 reviews)); "Good benefits and perks to the job" ((in 124 reviews)); "travel benefits are good for your self only" ((in 66 reviews)); "The training was good but intense." ((in 61 reviews))

What are the cons of working at British Airways according to real employee reviews?

"Poor management from the very top to lower managmenet who handled Covid and looking after staff very badly and extremely disorganised." ((in 249 reviews)); "Low pay and not looked after" ((in 210 reviews)); "Long hours and too many short turnarounds on longhaul destinations" ((in 159 reviews)); "Low salary and disdain by management is all you will get even after 10 years in mixed fleet." ((in 87 reviews)); "There is no work life balance and the pay does not reflect the companies expectations." ((in 67 reviews))

What are employees saying about British Airways layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about British Airways layoffs and their outlook for job security at British Airways in 2026.

British Airways reviews

3.7

63% would recommend to a friend

(3,707 total reviews)

Sean Doyle

78% approve of CEO

61% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,707 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

British Airways has an employee rating of 3.7 out of 5 stars, based on 3,707 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

4K reviews

3.0

Jul 5, 2017

Cabin Crew

Office assistant

Recommend

CEO approval

Business Outlook

Pros

Travel is amazing - luxurious hotels, get to see so much!

Cons

Low and unpredictable pay, unable to plan month to month

4.0

Jul 4, 2017

Great Environment to work in, but weak and ineffective Middle Management

Senior material supplier

Recommend

CEO approval

Business Outlook

Pros

Good work environment in a very interesting industry, working for a Company that has been established a long time. Fairly rewarded in salary terms for work required to be undertaken. One of the few large Companies to have a Final Salary Pension scheme, but no longer open to new Employee's. Good benefits offered ( staff discount and travel concessions ).

Cons

The poor calibre of some B.A Middle Manager's, who command high salaries but either won't make timely decision's, or won't accept responsibility when things go wrong, or pass the buck to subordinates expecting them to resolve operational issues.

3.0

Jun 27, 2017

Training Executive

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This role has a tremendous amount of autonomy and lots of travel worldwide.

Cons

salary and benefits have taken a downturn as BA continues to take people out of the business.

Viewing 3487 - 3489 of 3,707 Reviews

Jobs at British Airways

Customer Experience Agent (Full-Time) - Los Angeles International Airport

Customer Experience Agent - Boston Logan International Airport

Duty Maintenance Manager

Duty Maintenance Manager

British Airways

British Airways reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Cabin Crew

Great Environment to work in, but weak and ineffective Middle Management

Training Executive

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