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      British Airways

      Part of International Airlines Group

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      British Airways reviews

      3.7

      63% would recommend to a friend

      (3,705 total reviews)
      avatar

      Sean Doyle

      78% approve of CEO

      61% positive business outlook

      Ratings by demographic groups

      British Airways has an employee rating of 3.7 out of 5 stars, based on 3,705 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

      Reviews by job title

      4K reviews
      1.0
      Mar 19, 2015

      The most ineffective HR team in the UK, a culture of ingrained bullying and fear management.

      Senior manager, worldwide fleet
      Recommend
      CEO approval
      Business Outlook

      Pros

      Staff travel allows employees to list for standby flights and if there is room it is possible to get a business class seat. There are also complimentary Business Class/ First tickets each year but it can be difficult to secure slots. The office environment is physically nice, bright, like a campus or village with a Waitress and Starbucks on the street as well as a stream inside and a lake at the back.

      Cons

      Where do I start. It has a very unique (thank goodness) culture. If your local government ran an airline they would run it like this. Politics is absolutely at the core of everything, even senior managers spend most of the day networking and very little time making change happen. Almost perpetually there is a constant 're-org' going on where staff have to re-apply for their job and who ever brown nosed the hardest gets to stay - the best get out and do well when they leave. If you love to play politics and spend all day looking busy you will love it, if you are the type of person who thinks outside the box, is creative, inspirational and determined to make change - the business will systematically either destroy you or force you out. Even the annual pay award is done by committee - it has nothing at all to do with performance - everyone's performance is put through 'forced distribution' = Team of 5 with one amazing performer and 4 very good performers = does not compute "who do you wish to force down to an unachieved" - "nobody" - "you have to, someone has to be unachieved that's how it works!"

      3.0
      Mar 18, 2015

      Changing company in a changing industry

      Financial analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Flight perks (whilst slightly limited - is still on average an 80-90% discount on flights, and for that standby is ok) -Brand is phenomenal -When you fly for work, you are in Business or First -Decent work-life balance

      Cons

      -Turnovers and company reorganization about every 18 months -Need to be at Waterside (Heathrow) for a real career -Pay sucks

      Viewing 3562 - 3564 of 3,705 Reviews
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      ReviewsBritish Airways reviews

      Glassdoor has 3,997 British Airways reviews submitted anonymously by British Airways employees. Read employee reviews and ratings on Glassdoor to decide if British Airways is right for you.